[Resolved] Cleartrip — ClearTrip - money deducted ticket not booked--refund money | |||
Dear Concern, I made a booking for Mumbai to Delhi on 28th August 2014 from Cleartip. Agent provided me payment link and I made the paymeny by my HDFC credit Card for the amonut INR 27336 rs/-. However amount was deducted but booking was not made. I called up Cleartip 4-5 times and their agent told me thqat booking is not made and your 27336 rs amount will be transfered back to your bank. But I checked with bank on 31st August 2014 and been told that Cleartip has claimed the amount. This is really frusrating that Inspite of taking lot of follwup with Cleartip. No amount is refunded. Please help in this case as earliest as possible. Thanks Mukesh Saini e-mail ID=[protected]@GMAIL.COM TRANSACTION ID CODE= 729033 TRANSACTION DATE=[protected] MOBILE NUMBER=[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved ClearTrip customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Concern, I made a booking for Mumbai to Delhi on 28th August 2014 from Cleartip. Agent provided me payment link and I made the paymeny by my HDFC credit Card for the amonut INR 27336 rs/-. However amount was deducted but booking was not made. I called up Cleartip 4-5 times and their agent told me thqat booking is not made and your 27336 rs amount will be transfered back to your bank. But I checked with bank on 31st August 2014 and been told that Cleartip has claimed the amount. This is really frusrating that Inspite of taking lot of follwup with Cleartip. No amount is refunded. Please help in this case as earliest as possible. Thanks Mukesh Saini e-mail ID=[protected]@GMAIL.COM TRANSACTION ID CODE= 729033 TRANSACTION DATE=[protected]
Reply
Mukesh Saini - We apologize for the inconvenience caused to you.
We have initiated the reversal of the said amount of Rs27, 336/- from our end today and the same shall reflect in your account within the next 2-3 business days.
We have initiated the reversal of the said amount of Rs27, 336/- from our end today and the same shall reflect in your account within the next 2-3 business days.
I have booked a ticket from bangalore and an amount of Rs.2542 has been deducted from my account but ticket is not booked. Did not receive any message/mail regarding this. It just showed up an error message saying transaction was not processed.Worst response to customer.
I booked the ticket Amritsar to Dubai on 21 Dec 2018.Ticket was not booked but money 10, 626 INR was deducted from my yes bank account. After i tried many time contact to support. They told me you can get refund within 3-4 working days.Today is 26 Dec 2018 but i didn't get refund. Now i am feeling i did mistake to use cleartrip for booking the ticket. I have really very bad experience with cleartrip.
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