Cleartrip — Denial of reschedule of return flight having tripID [protected]

Address:

Bangalore, Karnataka

I am extremely fedup of calling Cleartrip for rescheduling my return flight and they are redirecting my call to specific carrier for which I booked my ticket(Jetkonnect).Various excuses given by cleartrip executives:- 1)They are telling that from 3dec(for which I need to reschedule my return flight) - 13 dec they are no available jetairways flight But On checking on cleartrip site I told them that flight is available.So, they made one more excuse saying that if it should be of same airlines i.e If you have booked jetkonnect then flight can't be rescheduled to jetairways 2)On Calling second time after I searched for available jetkonnect flight for travel between 3dec to 13 dec, they told one more new thing that flight numbers of same airlines should also be same which is not at all mentioned in their or any rescheduling policies of any flight booking site .For eg.According to them if I have booked JetKonnect S2 4608 I should check for same flight number and can't book my trip from JetKonnect 9W-2793. After my conversation customer care executive forced me to talk to jetairways customer care and jetairways support directly told me that I booked my ticket through cleartrip they can't assist me for any change and Cleartrip is responsible for any changes done. 3)On calling third time to cleatrip customer care executive, He told that no tickets are available for period of 3dec to 13 dec in booked airlines (Jetkonnect/Jetairways as according to him as well both airlines is same and he didn't mention that rescheduling is only possible if flight numbers are same) and when I pleaded him wait let me check the available flight as I had seen few minutes back and let him know the details ; he told me thrice within the fraction of a minute that they are getting other customer calls and can't wait for me reverting with flight number(though i waited for 5-10 mins when he was gathering information regarding my request).I pleaded him saying to wait as I am in urgency for rescheduling;without saying anythng he just cut the call. KINDLY HELP!!!