Cleartrip — Fraudulent On my hotel Booking.

Address:Mumbai City, Maharashtra
Website:www.cleartrip.com/

My trip ID is [protected].I booked the hotel on 1st October for 2 rooms.They confirmed the booking and then I started my journey.I was about to reach the destination and I got a message that my hotel booking has been cancelled.As soon as I got the message I called the Customer Care.1st they started saying that I have made the cancellation and after So many arguments they accepted that they have made it mistakenly.It was almost 7 PM.The convo. started @2PM.Hotel checkin time was 12:00PM.Then there was a manager named (AJIT) assisted me saying that he will book me another hotel and I agreed and once I reached that hotel and called up that guy he didn't pick my call.Then again I contacted customer care and it was almost 7PM.They said they can't help me.This is nothing but a fraud.I am totally disappointed with cleartrip and I would suggest never ever book from cleartrip.
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information