[Resolved]  Cleartrip — money not refunded

Address:

Bangalore, Karnataka

hi i was booking from cleartrip and i received that oops sorry your booking did not go successfully.soon i received a call from cleartrip and they informed same thing and they informed money will be refunded to me in 3 to 5 business days . this happened on 16th december.money was deducted but no booking done.i was calling cleartrip to follow up and they were telling same thing that refund is in process and i will receive it.when it became 15 days and i got pissed off. i sent a email to the customer care.they came back with an shocking news that my booking was successful at that time and so you will not get any refund.without any messag regarding my flight and with the error messag and confirmation from the cleartrip customer service i did not receive my money and as the flight was on 21st december.no body travelled.the mistake from cleartrip has resulted me to loose a lot of money.please look into it and help me get my money refunded because this is seems like a fraud company, . please contact me on [protected] [protected]@gmail.com