[Resolved]  Cleartrip — No refund for Unsucessfull Payment

Address:Ahmedabad, Gujarat

I got the message at the time of booking "Oops payment not processed ", so I have tried again. After three unsuccessful try, at 4th time I got the confirmed booking message. Then saw that all 4 tkts booked. I have to book only one tkt and booked all 4 . Because of technical issue for site, this was happened. Now Cleatrip denied to give the refund of whole amount. History is as per below. 1.Trip ID : [protected]. Booking Amount :- 17, 821 Date :- 8th Jan 2015 Refund Amount : Rs. 14, 131/-. (Refund Recd) Pending Amount to be refund:- 3, 690 2.Trip ID : [protected]. Booking Amount :- 17, 821 Date :- 8th Jan 2015 Refund Amount : Rs. 14, 131/-. (refund Recd) Pending Amount to be refund:- 3, 690 3.Trip ID : [protected]. Booking Amount :- 15, 827 Date :- 8th Jan 2015 Refund Amount : Rs. 11, 690/-. (Refund recd0 Pending Amount to be refund:- 4, 137 Due to site technical issue why customer has to bare the charges. Please escalate to the higher authorities.
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Aug 14, 2020
Complaint marked as Resolved 
ClearTrip customer support has been notified about the posted complaint.
Jan 12, 2015
Updated by kinju5136
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