Cleartrip Pvt Ltd — Flight tickets to be refunded

Address:	411045
Website:	cleartrip.com

I had booked tickets from cleartrip website. Your trip id is [protected]. Please use this trip id for any communication with us. We flew from mumbai to leh on may 21, 2016 and on our return from leh to delhi on may 28, 2016 we were informed by jetairways that cleartrip had not paid them for the tickets hence our names did not figure in the passenger list. We frantically called cleartrip and after much delay we were told sorry about the incident and were asked to buy new tickets which cost us 1.25 lacs plus hotel stay and travel and the same was promised to be reimbursed once we used the same. For the past 1 week we are calling and mailing the details and no one is bothered to respond not hear leave alone refund the huge amount apart from the harassment we have had to go through for no fault of ours.