Cleartrip — Refund of amount delay

Address:Mumbai City, Maharashtra, 40001
Website:cleartrip.com

I booked a round trip flight from udaipur-mumbai worth rs5024 on 4th oct, 2016 at 11:44 am with cleartrip id [protected].The amount was deducted from my account but no ticket was booked.Its been 2 weeks now there is no sign of refund.The customer care people keeps on extending the dates of refund as it will get refunded in 2 days 5 days days.There was no official mail sent by cleatrip with respect to the refund status. After sending multiple mails finally they processed the refund on 10th oct, 2016 but still I have not received the refund.The site shows Refund has been credited successfully though its still in processing.No bank takes this much time to process any refund as same bank has processed my IRCTC refund just in 1 day.
+2 photos
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information