[Resolved]  Cleartrip — Refund of the amount of cancellation of flight ticket.

Address:Bangalore, Karnataka

My name is Rajni Sharma. I booked ticket of Jetkonnect from Indore to Bangalore. Journey date was Wed, 30 Jul 2014 from Indore - Devi Ahilya Bai Holkar to Bangalore – Kempegowda International Airport. I was reached 5min late of boarding and Ticket counter assistance denied to provide the ticket and without lessoning anything she moved me to ticket cancellation counter and ask me to cancelled the ticket. Because o[censored]rgency I booked another ticket and cancelled the same. I already spoke with Jetkonnect Customer care and they said amount will be disbursed from Third Party booking (Cleartrip). While cancellation operator told me amount will be refund after some deduction, but still I have not yet received the amount. Bank Reference details of the ticket booking. STATEMENT FOR A/C: [protected] Axis Bank Debit card:- Ticket trip id:- [protected] Flight:- JetKonnect Operated by JetKonnect S2-3391 AIRLINE PNR:- BSVVSA Please refer the attachment of ticket. Request you to please refund the amount a.s.a.p. Thanks for the support Regards Rajni Sharma
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Aug 14, 2020
Complaint marked as Resolved 
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Rajni Sharma - We apologize for the inconvenience caused to you.

Since, the booking was cancelled with the airline directly, they do not intimate us about the same to initiate your cancellation and refund processed at our end.

However, we have initiated the cancellation at our end today and the applicable refund shall be processed back to the same mode of payment within the next 5-7 business days.

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