Cleartrip — unauthorised listing of clear trip bidding for our listing in tripadvisor

Address:

Thrissur, Kerala

I am very unhappy with the service you are providing. We have been telling your employees for removing our business WARIYAM HERITAGE from clear trip listing. The Wariyam Heritage Listing in trip advisor has a clear trip bidding which was done with out our knowledge and with wrong inventory, then we spoke to naveen mathew(naveen.[protected]@cleartrip.com) who is a clear trip employee and now also tripadvisor has clear trip listed which says "SOLD OUT on this site" when customer give the dates. we have been telling naveen for several times and i made two mails from my personal id[[protected]@gmail.com] and two from [[protected]@wariyamheritage.com] which is our official id, and i dont know how a representative from such a reputed firm like clear trip can be such irresponsible that he didnt even reply for any of the mail and on the phone he replied that everything will be solved and the problem is still there. so obviously i feel so frustrated and i hope you can atleast rectify and solve the problem. we have been loosing business because of this issue and many customers also complaint about the confusion that is created. so we dont want clear trip to any more appear for wariyam heritage. I believe that atleast you can understand the seriousness of the issue and please do the necessary actions.