Cleartrip — Wrong Information

Address:

New Delhi, Delhi

I booked a flight ticket with Clear trip for my father Trip ID - Trip ID [protected]. Post booking I called to speak to a representative just to check if everything is in place. I spoke to Onkaeshvari who informed me that I have put in name incorrectly so we have void the tickets. I paid Rs 81333 for that ticket, due to cancellation of the ticket I had to rebook. When I called the Airlines(Austrian Airlines) they informed me that the way I put in name was correct. Due to this I had to rebook the ticket at expensive price plus I had paid below charges for which I would like to get refund for - 1. I had to buy ticket for a different dates(9th April) which Costed Rs 3000 more. 2. My card is blocked for Rs 81333 for next 5 days as I will not get refund. To book other ticket I had to pay cash which involved mental harassment asI borrowed that money on interest from someone.(Costed 5000 extra) 3. I called 3 times due to this on[protected] which is paid. In total i spent an hour and a half on phone I would like to get that money back as well. Today again I called and luckily Onkeshwari picked the call the moment I explained her the issue she disconnected the call. It was her bad day as when I called back she picked up again and said she will arrange call back from a manager. I did not get a call so far. I want to get my money back that I paid extra due to this error. Regards, Prabh