Cleartrip.com — Horrible experience. cleartrip.com people cheat & fool customers.

Address:	560011
Website:	cleartrip.com

I will never book my tickets with cleartrip.com in my life nor I will recomend any one use cleartrip.com.

I booked my tickets from Imphal to Bangalore via Kolkatta forJune 11, 2016 with ticket id [protected] for Rs.12, 905/- with multiple airlines travel.

Indigo 6E-358 got delayed due to bad weather by 3 hours & i was forced to cancel my JET airways 9W-7049 flight in Imphal. Clear trip customer care people put me on hold for more than 90 minutes, when I told them to cancel my tickets & provide me with some alternatives. They did nothing to help me & other passangers who were stranded because of no fault of ours.

Finally, I cancelled my Jet Airways ticket in Imphal Airport at 16:30PM. Clear trip people left me stranded in Imphal Airport without making any alternate arrangements for my travel from Kolkatta to Bangalore connecting flight.

That’s was not the end of careless behavior of clear trip.com people. Jer Airways people gave me ticket cancellation receipt mentioning cancellation charges of Rs.2, 250/- plus some Rs250/- clear trip charges, out of Rs.6, 320/-.

But on June 13, 2016 Clear trip people sent me a refund calculations showing Rs.3, 809/- as Airline charges. This means cleartrip.com people are cheating me on cancellation charges & fraudently deducting Rs.3, 820/-.

I was forced to buy another flight ticket for my Kolkatta Bangalore trip from Indigo Airlines flight 6E716 dep at 21:25PM paying another Rs.6, 269/- additional cost.
Cleartrip.com has clearly cheated me & other passengers. They are very careless & casual, when I confronted them with all these details. They will only put our call on hold for 20-30 minutes & evade support or responsibility.

If any flight is delayed due to bad weather, they must make suitable transfers with connecting flights even if it is with multiple airlines ticket booking as a service provider, as passenger is not at any fault in these situation & is also helpless.

I am going to complaint to Consumer court on this matter & I will make cleartrip.com pay for all these cheating & misdeeds.

Ravi S J