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Shop Clues — wrong product delivered

Address:Gurgaon, Haryana

Dear Sir,

I shopped with Online site "Shop clues" my ID is 1919704, the product i buyed from them was Pro-Biker Gloves, but they have send me wrong product which i have ordered.
and after wait of 20days they saying that we dont have product so we are cancelling your request.

so sir whats this they must be fined for their such negligence.
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Comments

HAS PLACED AN ORDER VIA ORDER NUMBER 24856397 BUT HAS DELIVERED WRONG PRODUCT AND MOREOVER NO ONE IS ATTENDING IS ATTENDING THE CALLK ON THE CALL CENTRE NUMBER[protected].
Reply
i would like to rate shop clues zero rather such an bad service i havetried reaching call centre so long but there is no response im very disoppointed with the services
Reply
i have place a order on shopclues.com through order no 32570323 of nokia bl 4s battery on 05.01.2015, but they delivered a wrong product at my home on 10.01.2015 and after that i send a query to shopclues on 11.01.15 about this and on 12/01/2015, they replied that ""We express our inability to accept your return request as we have sent you the same product ordered by you. Please refer to http://www.shopclues.com/return-policy.html for return policies. We appreciate your understanding in this matter."" there is nothing mentioned in the battery or packing that it is nokia bl 4s battery and battery not is for my nokia 7610s, but while purchasing it is specially mention that it is for nokia 7610s, please replace this product with the correct one or refunded my money

Please check the photos, the product is not for my phone and nothing mentioned that is nokia bl 4s battery
Reply
Never purchase any prodcut from Shopclues. Prodcuts are fake and defective. and last not the least very poor customer service.
Fraud comapny...big cheaters...
Wrong product delivered...
No refund...
No return...
Advise everyone not to go to shop clues...
Order no:39928861

Banu reddy
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    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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