[Resolved] Club Jiva — CJ/LCG/B/B143 Request

Kailas Tidke

from Mumbai, Maharashtra

Website:

www.clubjiva.in

Hi Club Jiva, Though It was strictly communicated and warned not to claim amount for the membership number CJ/LCG/B/B143. May I understand why was it claimed without any intimation to me and my spouse when the card has already been blocked. This was very well communicated and followed up with club jiva vendor(Goa) on Friday and Saturday ( 27th and 28th Nov 2015) for two consecutive days and it was acknowledged by vendor over SMS that will not be claimed by their accounts. This transaction is causing financial penalty to us. This is spoiling our credit reputation because the card is in the blocked status. Kindly revoke/reverse this transaction ASAP. Thank you for your cooperation in advance for healthy relationship in future. Kailas [protected]

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Complaint marked as Resolved

Club Jiva customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2015

Club Jiva Customer Care's response Dear Sir/Madam We are concerned with the query raised by you on the online platform. However we like to inform that this is not the official forum to address any query related to ClubJiva. You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details. We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details. Warm Regards Team Club Jiva

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Comments

deshraj82

It is funny Jiva club representatives are saying this it is not the right forum and when you send to their mail ID you will get only auto generated mail. They will not respond on mails/ phone. for last two months I have not received any mail.