[Resolved]  Club Jiva — Club jiva not refunding my 40, 000 inr though promised

Address:400102
Website:www.clubjiva.in

Even after multiple notification club jiva firstly given a lot of excused tried to lure us by showing off of many attractive packages, now when they know that we are least interested in their fraud packages then they deny to return my money.
I will not leave my money at any cost. Even if i have to complain to higher authorities of police department i will do it. I will fight with them.
There are 100s of victimized people whom this company have did fraud with.

Kindly refer below communication for your reference, i am communicating with them since last 8 months.

Rashmi choudhary
Feb 24

To member, prabhat
Hello club jiva team,

Last week on 19th february we had bought your membership plan - blue as per your request in goa.
Mr, ashish and m/s nita were involved in the discussion who had explained us 5 star service would be provided by club jiva to us on free of cost in any of their own resorts within india and via dae abroad. If we avail club jiva's membership plan.
Mr. Ashish had mentioned us during presentation that the decisions should be taken on the spot and had assured us that if we are not satisfied with the package being provided we can withdraw it anytime and all our money will be refunded respectively. Which we also had taken in written (Please find attached).
On 19th of feb we paid 20, 000/- inr via card swipe. Reaming 20, 000/- we paid in cash at my hotel reception area to m/s nita.

Now due to below two points i would like to withdraw my membership decision:

1) you say you are iso certified company then why their is no wikipedia page available on internet
2) your online reviews are just worst so we are not willing to take any further risk.

I request you to kindly refund all our money as communicated to us during deal by mr. Ashish who claimed himself as the ex-employee of club mahindra.

We don't want to fall in any legal action unless you force us to.

Hope to hear from you asap.

Thanks & regards,
Rashmi prabhat jha
+2 photos
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Jan 5, 2017
Complaint marked as Resolved 
Club Jiva customer support has been notified about the posted complaint.
Sep 23, 2016
Updated by Rashmi20
I had taken their membership in the month of Feb 2016 and it was clearly told me that i can cancel my membership within next 10 days and i have this in written letter and signed by their sales executive, and now they are saying its non refundable .. how bad these people are.
There are many people across nation who have suffered their fraudness.
Kindly help
Sep 23, 2016
Updated by Rashmi20
Sir/Madam,
Kindly take strict action against this company, club jiva is spreading nuisance in the society. This is such a big fraud company spoiling our society. There are hundreds of people who have suffered. I have spoken to few of them. If you find online reviews you will get many people complaining about this company. And on club jiva site they are making fake reviews which are good. I have also heard that club jiva customer care support team is receiving target for everyday to make fake "good reviews".
Kindly help!
Sep 26, 2016
Updated by Rashmi20
Even after their account department approved refund and we have written mail about the confirmation still they are not refunding money.
sometime they say they will refund soon, next time they say take some attractive package and othertime they say its non refundable
I am not tired of their false language and commitments.
I need consumer court's intervension and please its not only about me but there are many other people who has got victomized by this company.
If you will find online youo will find many complaints like this.
Verified Support
Dec 03, 2016
Club Jiva Customer Care's response
Our Team is already in touch with you,

We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.

We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards
Team Club Jiva
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