[Resolved] Club Jiva — Felt cheated, promised something and diverted | |||||
I took interest in club Jiva On Dec 2015-Jan 2016 when in Matheran, Kumar plaza. Met an executive, Mr Richard Promised me a timeshare for 25 years for 6 Adult and 2 Kids, 2 bedroom hall apartment with kitchen facility. I gave the initial sum on 5 jan 2016 via cheque. Now wanted to go to Auli but i received Shock that they told me only 4 adult and 2 kids. when i showed interest i told them i am already member of Sterling resort for 99 year but problem is it is only for 4 adult and my family is of 6 adult and 2 kid and 2 bed room hall apartment with kitchen facility so we cant go together and no use taking again for 4 adult. now i have been talking to a lady named Swati but i am not getting quick reply from her because she says Richard will talk to me on that matter and Richard is absolutely unavailable. they are dragging their feet for last 10 days. they gave us a document saying it is a rough agreement(i informed them about their non inclusive of certain things they mentioned while presenting the timeshare) and everything would be given in fair and final document after initial payment. I am willing to accept the club Jiva proposal if they agree to the promised which they gave and give in official writing or documents. and if that is not they want to give then i would like my refund of the initial payment. My detail- Tushar- [protected]- [protected]@gmail.com Was this information helpful? | |||||
Feb 18, 2016 Complaint marked as Resolved i managed to get in touch with Mr Richard and he cleard the doubt with which i raised my complain.
so it was my misunderstanding resulting into this mess.
Thanx Club Jiva n Mr Richard Verified Support Feb 22, 2016 Club Jiva Customer Care's response Dear Sir,
Thank you for your valuable feedback.
Though this is not the official website to post any comments related to ClubJiva, we will urge you to email us your feedback on [protected]@clubjiva.in
Warm Regards
Team Club Jiva
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 4 Comments | |||||
Comments
Dear Sir/Madam
We are concerned with the query raised by you on the online platform. However we like to inform that this is not the official forum to address any query related to ClubJiva. You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.
We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.
Warm Regards
Team Club Jiva
We are concerned with the query raised by you on the online platform. However we like to inform that this is not the official forum to address any query related to ClubJiva. You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.
We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.
Warm Regards
Team Club Jiva
Club Jiva- Don't try to fool customers that you are concerned about the concerns of customers. You have completely misrepresented information and cheated all the customers. Be ready to face the charges from Consumer court.
@ Tushar- Please join me in fighting against these fraudsters
Sunil Kiran
[protected]
@ Tushar- Please join me in fighting against these fraudsters
Sunil Kiran
[protected]
My complaint is resolved with mutual understanding.
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+91 88 6715 6777
+91 81 0878 5544
65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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Met an executive, Mr Richard
Promised me a timeshare for 25 years for 6 Adult and 2 Kids, 2 bedroom hall apartment with kitchen facility.
I gave the initial sum on 5 jan 2016 via cheque.
Now wanted to go to Auli but i received Shock that they told me only 4 adult and 2 kids.
when i showed interest i told them i am already member of Sterling resort for 99 year but problem is it is only for 4 adult and my family is of 6 adult and 2 kid and 2 bed room hall apartment with kitchen facility so we cant go together and no use taking again for 4 adult.
now i have been talking to a lady named Swati but i am not getting quick reply from her because she says Richard will talk to me on that matter and Richard is absolutely unavailable. they are dragging their feet for last 10 days.
they gave us a document saying it is a rough agreement(i informed them about their non inclusive of certain things they mentioned while presenting the timeshare) and everything would be given in fair and final document after initial payment.
I am willing to accept the club Jiva proposal if they agree to the promised which they gave and give in official writing or documents.
and if that is not they want to give then i would like my refund of the initial payment.
My detail- Tushar- [protected]- [protected]@gmail.com