Club Jiva — Fraud not giving booking

Address:Mumbai City, Maharashtra, 401207

I Samir Mishal have book a five years holiday package in club jiva from mahableshwar in april I had paid rs 6000 as a advanced payment and rest balance will be paid thru emi at the time of booking they gave me full asuranc of getting the room at any time and also a welcome call will be arranged by club jiva after 3 days they gave me as a gift a holiday voucher of rupees 21000 which I can use after 15 days after reaching Mumbai there was no welcome call from their site so I called them but there was no response I keep on calling them for 3 days but there was some issue for the another so I called Mr Parag about all this what was happened he assured me please save my number for the next 5 years I will arrange the booking for you I had booked a room in Daman cidade De Daman 13th 14th and 15 August 2 months back but now they are not confirming the room telling the room is full then I booked the Room in Matheran there also the sama answer the rooms are full then to see whether the company is just bluffing i book the room of Mahabaleshwar as in the month of August their is off season for mahableshwar their also they give me same answer the hotel mahableshwar rooms are full the helpline number also doesn't respond as they have to be as a hospitality industry I called back again Mr Parag he also give me a unsatisfied answer what should I do if there is no rooms available in between the argument with Mr Parag he started abusing me he told me I stay in Fort come there we'll meet one by one now I am confident that this Club Jiva is a fake company and I need my booking amout back now I am also confident in future also they won't provide any room as the answer will be same the rooms already booked I have booked this room 2 months before if there will be no response from your side I will definitely launch FIR and force them to come in court
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It is a fake company the name of the company is Club Jiva don't waste your valuable money in spending the comfort for the owners of Club Jiva
Dear Sir/Madam
We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.
You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.
We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards
Team Club Jiva

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    Club Jiva Phone
    +91 88 6715 6777
    +91 81 0878 5544
    Club Jiva Address
    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all Club Jiva contact information