[Resolved] Club Mahindra Holidays — CANCELLATION OF CONFIRMED BOOKING 1760253 IN THE NAME OF S.UMA AND S.R RAVI MEMBERSHIP NO 263409 | |||
Dear Sir, I wish to bring to your notice that on 04012015 I had booked for Mahabaleshwar sherwood resort between 17042015 to 20042015. I was offered one 2 bedroom unit which would accomadate 6 persons and I would have to bear the expenses for 1 extra mattress. Mr Vishesh Kumar Dubey the executive said he had got the approval and my confirmation voucher was 1760253. I received an SMS on 05012015 confirming my booking . However I am yet to receive an email confirmation as promised by Mr Dubey. I went ahead and booked my air tickets to and from Pune. My email id furnished to him was [protected]@gmail.com or [protected]@gmail.com I was shocked to receive an SMS on 06042015 CANCELLING my booking . I spoke to one of your executive this morning who informs me that I am not eligible for the booking as the higher up at the office have rejected the approval. As this cancellation is causing a loss in my airfare tickets either reconfirm the booking or REFUND THE AIR TICKET FARE PAID BY ME. S.UMA (COAPPLICANT) S.R.RAVI (MEMBER) CLUB MAHINDRA MEMBERSHIP NO 263409 Was this information helpful? | |||
Aug 20, 2016 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Jan 07, 2015 Club Mahindra Holidays Customer Care's response Dear Sir, We would like to assist you with your concerns. Thank you for sharing your membership ID with us and we have forwarded the same to our team who will be getting in touch with you. Warm Regards, Club Mahindra Team | |||
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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