[Resolved]  Club Mahindra Holidays — Duplicate Holidays Coupon - Fake!

Address:	New Delhi, Delhi
Website:	www.consumercomplaints.in

I am really shocked to see how Club Mahindra makes fool of people and waste their time. I got a call from "Rohan Motors" (Maturi car dealer) Chattarpur, New Delhi, in association with "Club Mahindra" offering me a 2 nights 3 days free holiday package and was asked to attend a workshop/presentation. I was invited with my wife so I took a leave from office just to see what the offer was and was met with one of the club mahindra representatives there. The man at work there said "Sir, enjoy the holiday with our free/promotional code now" and you will like it so you definitely will take our membership later. However, when the first call was made by some Mr. Ankush Rana (or Ankur), he had said that the offer he was giving was a part of their promotional scheme and as I had purchased a car from them a couple year back, I thought it was real. But, when I reached home to register/redeem the voucher, the message there displays the following message: [Our records indicate that you have booked your free holiday. For clarifications, please contact [protected] (Domestic callers) and +[protected]International callers) or the nearest Holiday World outlet.] - Then I called up the customer care team, the guy there was acting like he doesn't know anything. He even didn't speak hindi at all and forced me to use english if my complaint was to be heard otherwise, he won't listen me. This happened even after I had choosen the option to speak in "Hindi" as I was not comfortable in "English". After providing him with the voucher # that I was given with, all he did was to say, sorry sir, the number has already been booked/registered by someone else "(some Singh). I also emailed to their customer relation team but it's been 2 days and I am yet to receive their reply. The problem is: - I wasted my one day at office and I am extremely disappointed the way they dealt with me. Being part of Mahindra Group, Such a fake commitments will destroy your name in India and other part of world too. If not Thousands, If I'm not heard, I am going to post this same complaint to hundreds of boards, wheresoever possible, at least. Here's the number from which I got the first call: [protected] The date of the incident is: Sat 19 Sep 2015 Location: Rohan Motors, Chattarpur, New Delhi Time: Evening at 4:00 Expected resolution: New working coupon # as promised. Regards Sher Thapa shaktithapa.[protected]@gmail.com