[Resolved]  Club Mahindra Holidays — False commitment by your DSA

Address:Ghaziabad, Uttar Pradesh

When we had taken Club Mahindra membership we had been promised food voucher coupons worth Rs. 15000/- apart from the coupons offered by the company and a two night three days trip voucher by your DSA. Moreover since I did not have cheques at that time he had asked me to submit HDFC bank cheques, though I duly informed him that they cannot be encashed. He assured me that they will not be presented and he will get the cheques replaced by me, however they were presented and subsequently bounced.For last so many months nobody has even come to take the cheques. Kindly inform us of our dues and send someone to collect the cheques from us. Your DSA has not reverted back to me because of his false commitments.Initially he assured me of getting the things sorted out but now he is not even picking up the phone. Kindly look into the matter and take suitable action. That DSA is from Meerut and his name is Sudhanshu([protected]). I have talked to Ms.Fatima working at your call centre in Lucknow multiple times regarding this. I had also received a cheque of Rs. 15000/- but it was misplaced, so please get that replaced as well.
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Aug 18, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
May 14, 2015
Club Mahindra Holidays Customer Care's response
Hi Shivangi,

We regret the inconvenience caused and would like to connect with you regarding the matter you have highlighted. Request you to please share your details at http://is.gd/CMListening for our team to connect with you.

Warm Regards,
Club Mahindra Team
Verified Support
May 21, 2015
Club Mahindra Holidays Customer Care's response
Hi Shivangi,

We await your response. Please share your details at http://is.gd/CMListening for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
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