[Resolved]  Club Mahindra Holidays — Fraud illustrations and money refund

Address:Mumbai City, Maharashtra

I just shown interest on the blog which was redirected on some site when i was just surfing. Then it came club mahindra i just registered to know about this holidays how it works . Den suddenly within 3-4 hours one of the representative calls me and said they were from club mahindra the representative introduced about the company and obviously i was interested to know i told him every thing which he questioned me . Den the next day one representative of the mahindra visits my place and he started explaining about the company procedure. Slowly his way of explainations changed he came on the financial matters and process and der i decided i dont want this thing . But this guy started begging us he started to tell us about his promotions and increments if i get involved in this membership . Literally he was begging till the last moment. Here starts this fraud illustrations of this company, the representative told us if we dont like this or wanted to discontinue, we can anytime discontinue the membership just by calling on some of their toll free relations number and some extensions after that . Even he told us we will get our all money back when we will discontinue . And we just got trapped in this. He took one blank cheque for the ECS process for the installments which we were goin to pay for 2 years 6 months and the 33, 200 rs cheque for the downment according to their so called that day's market scheme. He started filling their form and documentation started i signed and i handed over 2 cheques and the membership started. I finally was trapped . After few months as the representative discussed with us we were gona get a free complimentary holiday package for 5nights i planned for that and called the company and got booked to thier on property in goa that was emrald palms . We went there, the property was normal no such very good ambience neither worth for the service and hotels . Overall the holiday went annoying and i was just feeling disgusting what i did this . It was mistake spending on sich stupid things . This membership is of no use this people are just trapping everyone, they are just looting the common man . Hard work earned money is just gona waste over here i realised as soon when i was in the holiday mood . I decided i just dont want to continue this membership and i started calling in their customer care numbers . Guess what i just started with the customer care they are just making me go round and round and round . Here is going to be the month i am trying to discontinue this membership. Then today after dozens of mails which i mailed them in this days they contacted me i started calmly i just asked him what are the refund process and i want my money back as discussed with the mahindra representative . He told me i cant get my refund not even a single penny i m going to get back . I m just feeling helpless, they are making me go round and round i call this guys 10 times in a day but still there are no replies over that . Please just help us . I am the normal man who earns 15 k p/ month and just payed like fool to this people . Please help us we are helpless.
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Aug 26, 2016
Complaint marked as Resolved 
Verified Support
May 21, 2015
Club Mahindra Holidays Customer Care's response
Dear Sir,

We sincerely apologize for the inconvenience caused and would like to assist you with the concerns you have shared with us. Request you to please provide your contact details at http://is.gd/CMListening for us to arrange a call for you and progress matters further.

Warm Regards,
Club Mahindra Team
Verified Support
May 25, 2015
Club Mahindra Holidays Customer Care's response
Dear Sir,

We are awaiting your contact number. Please share your details at http://is.gd/CMListening for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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