[Resolved] Club Mahindra Holidays — I have not recieved my Voucher as promised by Club mahindra /Cheated/Harassed | |||||
Hello, I would like to address your representative as unprofessional and pushy, We received a call from your representatives saying that we won a lucky draw for 3days/2 nights and we have to collect it from their Rave 3 office. We went there and there was a surprise for us that we have to listen 1 hr presentation before claiming the gift. What kind of promotional strategy is that? and then we were overstretched on argumentative conversation. We were actually thinking to take the membership but that meeting ruined it all. Also on completion of the presentation, we were not given the ACTUAL VOUCHER but a PHOTOCOPY, and told that we will receive the voucher via email, a complete month passed and we were continuously followed up for the email voucher, as we wanted to experience what Club mahindra is providing to its customer before taking membership. But there is no response from your representative on our multiple follow-up.This is really unprofessional.! If you want to make customers for life, treat them likewise. I am hoping to recieve any email with the voucher as i am planning to go on vacation in November.Let me know when it will be email to us. Regards. Reena Sharma Was this information helpful? | |||||
May 22, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Oct 05, 2016 Club Mahindra Holidays Customer Care's response Dear Madam, We sincerely apologise for the inconvenience you have faced and would like to connect with you regarding the matters you have highlighted. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you. Warm Regards, Club Mahindra Team | |||||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
I need some-one to call me. As i waited 30 mins on your customer care number, thrice today but no one picked my call.