[Resolved]  Club Mahindra Holidays — Issue on refund of Booking amount

Address:

Pune, Maharashtra

Hi, I was in discussion with the offers with sales guy of club Mahindra Holidays, and one of the guy from sales called me and asked My Credit Card Number to check eligibility for offer and I got message 26, 700 booking amount swiped from my card. Without any approval or IVR transaction they deducted my money. Till also I am waitin for confirmation or what Deal they blocked I haven't any letter on this but just a mail you booked this white studio apartment and will call you soon. Nothing else then I sent mail that I want to cancel the deal . Sales Guy responded "As per your confirmation your offer is blocked which is huge and your membership kit is on process refund is not possible." But ever you told me what is cancellation policy and what will be rules . Have you taken signature on offer document or agreement. Please help me, what I'll do and how I will register in case in consumer court