[Resolved]  Club Mahindra Holidays — Money taken for blocking slot last Jan - 12 - 2014 not refunded till date

I received call from Club Mahindra last year in Jan. requesting me to allow their representative to visit my place to explain about membership. I was not interested at all but entertained call thinking to just get info on the same. Their sales executive Mr. Ashwin Iyer came at my place and was so adamant / persistent in me taking membership that he remained till 3 hours. He was forcing me to take this membership which i asked him to give some time to discuss with family and I will answer after 2 days. I was told by him that I need to block the vacation slots by paying just Rs. 5000.00 and can cancel it if i am not interested. I paid the amount through Credit Card and till date after number of follow ups, Ashwin never picked up his phone and his Vashi Branch Manager Mr. Vaibhav also confirmed and committed to repay the amount either by reversing to the credit card or by sending a fresh cheque. Then after 2 months he said that you should ask your credit card company to reverse it which was absolute nonsense. Inspite of repeated follow ups, I have not received back my money (which I have already paid through my Credit Card). I have not even booked, it was a token taken from Mr. Ashwin or I can say extorted forcibily from me for blocking the slot. I have not received any correspondence so far. I am highly dissatisfied by them and thinking of taking this matter legally as my brother in law is an advocate and he advised me to give last reminders before taking legal actions.
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Sep 2, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2015
Club Mahindra Holidays Customer Care's response
Dear Madam,

We regret the inconveniences caused and would like to connect with you regarding the matter you have highlighted. Request you to please share your contact details at http://is.gd/CMListening for us to connect with you.

Warm Regards,
Club Mahindra
Verified Support
Jan 05, 2015
Club Mahindra Holidays Customer Care's response
Dear Madam,

Thank you for sharing your contact details and our team will get in touch with you.

Warm Regards,
Club Mahindra
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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