[Resolved]  Club Mahindra Holidays — Non redemption of purple club gift voucher after buying premium top model xuv 500 2015

Address:Ludhiana, Punjab, 141001

I had purchased xuv 500 w10 on 27 may 2015 from dada motors ludhiana. I was given a purple club gift voucher for availing 2 nights and 3 days at certain resorts of club mahindra. I have been trying to book resorts, but none is available for any dates. What is the point giving voucher when you can't avail it anytime in whole year. At the time of purchasing vehicle they say you can redeem 10k rs voucher. Now, i feel like cheated after buying premium vehicle.
Please look into my complaint at the earliest as the last date to avail my voucher is 3 june 2016.
Name: jaskaran
Mobile no: [protected]
Email: [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 18, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
May 03, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir,

We apologize for the inconvenience caused and are keen on connecting with you. Thank you for sharing your contact details with us and our team will assist you.

Warm Regards,
Club Mahindra Team
Verified Support
May 03, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir,

We believe our team has got in touch with you regarding your concerns and a mail has been sent to you regarding the same under reference number[protected]. Have a great evening ahead.

Warm Regards,
Club Mahindra Team
Verified Support
May 03, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir,

Thank you for your appreciation and we're glad to know that Lakshmi was able to assist you. We'll certainly pass on your compliments to her. Have a great week ahead!

Warm Regards,
Club Mahindra Team
Complaint comments 

Comments

Thanks for resolving this out promptly and in timely manner. Miss/Mrs Laxmi was very helpful in guiding and confirming my bookings with Club Mahindra as per said date. I really appreciate her help and also your prompt resolution.

Thanks again for quick help.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    145
    Resolved
    1943
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information