[Resolved]  Club Mahindra Holidays — Not recieved the gifts offered by company despite reminder

Address:Jaipur, Rajasthan

Dear SIR, we(me with my wife) attended the presentation offered by your compnay as per your POLICY despite our very hectic schedule on 13-aug 20-15, at 08:00pm. we were very impress with presenation and liked the all the quality services offered by MAHINDRA HOLIDAY PACKEGES. but due to personal reason we could not take the membership right there. Mr.ANIL, (who gave the presentation) said that mahindra group will give us a holiday package with two movie ticket as a gift and as a company promoting activty and we will recieve the same before we will reach back to my house. I could recievd the same till next day.Tthen I called to your office at crystal palm mall, baeesgoadm, jaipur.[protected] at 11.58 am) and asked for the same. only after that i recieved the holiday voucher, BUT NOT THE MOVIE TICKETS YET. Its not the matter of just two movie tickets, that i can't afford but this clearly shows irresponsible behaviour and no liabilty towards the clint. Despite repeated reminder, the personale have not sent the gift offerd by company. i m very sorry to say, that but this is quite disappointing to me as i respect the compnay very much, I am complaing, so that company reputation should not suffer due to this irresponsible bahaviour. regards DR.MAYANK BANSAL [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 25, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2015
Club Mahindra Holidays Customer Care's response
Dear Sir,


We apologize for the matters that you have brought to our notice. Thanks for sharing your contact details with us and our team will connect with you.

Warm Regards,
Club Mahindra Team
Complaint comments 

Comments

Dear SIR,
we(me with my wife) attended the presentation offered by your company as per your POLICY despite our very hectic schedule on 21-Nov 2016, at 08:00 PM. we were very impress with presentation and liked the all the quality services offered by MAHINDRA HOLIDAY PACKAGES. But due to personal reason we could not take the membership right there. your Company Employee, (who gave the presentation) said that mahindra group will give us a holiday package with two movie ticket as a gift and as a company promoting activity and we will receive the same before we will reach back to my house. I could not receive the same till next day.
Its not the matter of just two movie tickets and holiday stay, that i can't afford but this clearly shows irresponsible behavior and no liability towards the Clint. Despite repeated reminder, the personal have not sent the gift offers by company. i m very sorry to say, that but this is quite disappointing to me as i respect the company very much, I am complaing, so that company reputation should not suffer due to this irresponsible bahaviour.
Waiting for your response,
Regards,
Dinesh Mahala
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    145
    Resolved
    1943
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information