[Resolved]  Club Mahindra Holidays — Refund Required

Address:Thane, Maharashtra, 421301

I want to register complaint against club mahindra as when I informed them that I am cancelling their membership without using any of the offer or package I expect full refund of money.

As it was communicated to me that if you do not use any offer or package your entire money will be refunded but today their executive is telling that no refund will be given.

My decision for cancellation was based on the feedback of this club that they do not serve well and never give accomodation when member demand.

I request for refund of my money.

As Unable to use the Holidays with very Bad Experience.


Member Number:- 1485594
Contract ; 159629
Contract Date:- 31 May2009
Product :- White OneBedroom

Thanks & Regards,
Dipak Pawar
[protected]
EMail Id:- mr.[protected]@gmail.com
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May 9, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir,

We apologize for the inconvenience and would like to assist you with your concerns. We have forwarded your contact number to our team who will get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Jun 25, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir,

Request you to please refer to the mail sent to you under the reference number 8997790 for clarifications regarding the concerns highlighted.

Warm Regards,
Club Mahindra Team
Aug 23, 2016
Updated by dipak1980
How can the complaint is Resolved ?
Aug 24, 2016
Updated by dipak1980
I have stil not received any Reply from Club Mahindra.


Thanks & Regards,
Dipak Pawar
[protected]
EMail Id:- mr.[protected]@gmail.com
Complaint comments 

Comments

I haven't got your mail for reference number 8997790.
Pls find the Auto-reply as bellow.
I have many times asked to update my number & Revert on mentioned mail, but seems you people not at all interested saying your membership account is closed.

On 2011 i had married & Requested to pls book the hotel for tour, Executive straightway denied, after that i had booked my tour from Kesari . What next explanation you want. all coupons & all membership card are is in BOX packed, what kind of service you provided to me you can better see it.
My decision for cancellation was based on the feedback of this club that they do not serve well and never give accommodation when member demand.

I request for refund of my money.

Thanks & Regards,
Dipak Pawar
[protected]
EMail Id:- mr.[protected]@gmail.com

Hi,

Thank you for writing to us.

This is an automated acknowledgement to your e-mail. While our standard response time is 02 working days, our teams are working round the clock to revert to you as soon as possible. In case of any emergencies, please feel free to connect with us on the numbers given below.

To make it easier for us to track your query, please quote this Interaction ID 8997790in all of your communications. We also recommend you to write to us from the e-mail ID which you have given to us at the time of enrolment for security reasons.

If your e-mail is pertaining to a reservation query we request you to visit our hassle-free website to confirm your reservations. Booking of holidays can be done ONLY on our website. Click here to visit your member login section “https://members.clubmahindra.com/”.

Our website hosts a lot o[censored]ser friendly features which can be accessed round the clock! The website also gives you real time availability which will help you plan your holidays in a better manner. In case if you run into any problems, please feel free to reach out to us. We would be happy to assist you.

Don't miss to check out "My Offers" tab in your Member Login Section which contains exciting holidaying options exclusively for web users!

You can also SMS Call to 5607050 for any urgencies, or Call [protected] Business timings (IST): Monday through Saturday 9.30 AM to 6.30 PM. Closed on Sundays and Public Holidays. If you are calling from outside India, please dial [protected].

Follow us on www.facebook.com/clubmahindra, www.twitter.com/clubmahindra, and www.youtube.com/clubmahindra

Regards,
Member Relations
Requesting to please I want to register complaint against club mahindra as when I informed them that I am cancelling their membership without using any of the offer or package I expect full refund of money.
Till date no call from Club Mahindra .


Thanks & Regards,
Dipak Pawar
[protected]
EMail Id:- mr.[protected]@gmail.com
I haven't got your mail for reference number 8997790.

Pls send it on my mail id:- mr.[protected]@gmail.com

Thanks & Regards,
Dipak Pawar
[protected]
EMail Id:- mr.[protected]@gmail.com
Requesting to please I want to register complaint against club mahindra as when I informed them that I am cancelling their membership without using any of the offer or package I expect full refund of money.
Till date no call from Club Mahindra .
So many falls comments no mail communication on said mail ID.

I haven't got your mail for reference number 8997790 from Club Mahindra.

Pls take action on it ...

Thanks & Regards,
Dipak Pawar
[protected]
EMail Id:- mr.[protected]@gmail.com
Dear Consumer team,

Request to take a strict action against Mahindra Club.
Bellow mentioned mail is from Mahindra Club.

Thanks & Regards,
Dipak Pawar
[protected]

Dear Dipak Pawar,

Greetings from Club Mahindra!

This is further to your e mail regarding the cancellation of membership.

I would like to bring to your notice that your club mahindra membership is already been cancelled on 04/03/2014 due to default in payments.

Also there is no refund for the membership.

For any further queries please do write back to us. Thanking you and assuring you of our best service always.

Best Regards,

Aparna P.

Member Relation.

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