[Resolved]  Club Mahindra Holidays — Regarding withdrawal of new Membership ID-2588355 & Full refund of downpayment.

Address:

New Delhi, Delhi

I, Ayona Dutta had enrolled in club Mahindra membership on 6th Sep 2014 at an event held at a hotel in New Delhi. My husband, Pranay Sharma had paid INR 26, 200 as down payment from his credit card on 6th Sep 2014. On the very next day i discussed with my family members and due to personal reasons wanted to withdraw the membership. We had called the Club Mahindra associate who was dealing with us but after hearing that we want to withdraw, they had stopped responding to our messages, calls and emails. I had read the terms & conditions carefully & saw that with in 10 days if we want we can cancel the membership & get full refund. I had sent a written & signed cancellation letter to club Mahindra Chennai office on 9th Sep 2014 and to New Delhi, Pitampura office on 10th Sep 2014. Attached the copies of the same in the attachment. So far, i have not received any email or phone call which will address my concern. I do not have any hopes that any local person will look into it after seeing their money minded attitude. That is why i am writing a complaint here even before 10 days because i do not want that later they should say you have not informed us within the 10 days time period. I request you to look into this matter immediately and process full refund of my down payment of INR 26, 200 before i file a case in consumer court. Kindly contact me on my cell number if required. Thanks, Pranay Sharma +91-[protected]