[Resolved]  Club Mahindra Holidays — Request for refund membership amount fully

Member ID - 2478984 Member Name - S.Naik Contact No. 93208... While selling the said Membership, your sales personel alongwith all false promises, he had also clearly stated that that the membership is fully refundable any time if we are not satisfied. Please note i have paid the full amount and still not getting any hotel bookings when am required. Your sales personel had mentioned that, we can book the hotel in any season but yes we will loose (debited) certain days if we intrude in other season, but the current fact is we cannot book the same anytime as its alwaaaaaaaaaaaaaaays full. I have seen non members getting booking anytime as required, which i too get an offer, however no bookings for members. I had requested for a refund earlier too, but the team from mumbai had persuaded me to stay for which i had given a try after that too, i am not able to get through the holiday dates, as usual full. Now, its high time I request to the Mahindra Club, who are one of the trusted brands in India, to keep up the words and please refund the full principle amount, i dont mind if i don't get the Interest amount. Your immediate response and action will be appreciated
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Aug 29, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir,

We regret the inconvenience caused and are keen on connecting with you to discuss the points highlighted. Thank you for sharing your details with us and our team will get in touch with you.

Warm Regards,
Club Mahindra Team
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    +91 44 6695 3435
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