[Resolved]  Club Mahindra Holidays — Unethical behavior

Address:

Mumbai City, Maharashtra

I, vivek maheshwari, purchased a white card membership from club mahindra in early septemeber. for almost two months i did not receive validation call and membership kit. i complained at this forum around 10 days back and i received a call from club mahindra in which they apologized for the distress caused. when i asked what is the company policy in such cases they asked time to revert back. after 3 days i was told that there was no distress as i could book my holidays even without validation call which i their internal process only. the called was not ready to listen that i was told that i cant book holidays till the completion of validation call and how could i book holidays without membership no. same called in his first call had told that call could not be made because my phone was unreachable for 2 months. at such behavior which is rude, discourteous and full of lies i wrote to mr. sujit paul but have not yet received any response. inn the meantime company has take first emi also from my credit card without even providing me membership no. now i want my money back but there is no way to contact club mahindra.