[Resolved] Club Mahindra Holidays — Wrong accounting | |
I am a member of this holiday club from 2001 and have been paying my fees regularly. After 12 years the company comes to me with a pending claim of a pending instalment not recovered during my early payment schedule. This was explained as some accounting error in their system. Although i was hesitant i proceeded to pay because i didn't want to be claiming anything free of charge. However when i pay the amount it online it gets automatically transferred to my annual fees quota which is much lower than my pending payment. The company calls me to say the system again failed to park the funds in the right area of payment hence i need to pay the annual fees at the earliest failing which I may lose my membership. I have sufficient time to pay my annual fees but the staff is pressurising me to pay or lose membership due to their own system error. All this for their accounting error done so many years ago.
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Sep 14, 2016 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Mar 13, 2014 Club Mahindra Holidays Customer Care's response Dear Sir, We regret the inconvenience caused and will like to connect with you regarding the matters you've highlighted. Request you to share your contact details at http://is.gd/CMListening for our team to get in touch with you. Warm Regards, Club Mahindra Team Verified Support Mar 26, 2014 Club Mahindra Holidays Customer Care's response Dear Sir, We are awaiting your contact details and are keen on discussing the matters you've highlighted. Kindly share your details at http://is.gd/CMListening for our team to get in touch with you at the earliest. Warm Regards, Club Mahindra Team | |
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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