Clubmahindra — Complaining about not getting free holidays which i am entitled to

Address:

570017

Sir,
I became the member on december 2015. My id is 2666000. I am entitled for a five night free holiday in any club Mahindra resorts. But whenever I tried booking online, but no resort is vacant on weekends. But we can go out only on weekends. I tried booking before one month, even then I did not get.i want it in the south zone preferably Coorg or virajpet. So please see to it I get a one bedroom apartment on the last week of August. Otherwise please don't give us fake complimenteries. I am really fed up trying.