[Resolved]  Comparedth.com — not sending my courier or not sortout this problem also not receiving call and mails

Address:Surat, Gujarat

hello sir, this is prakash makhija from surat. on 15 march i have bought a dish tv connection from comparedth.com company charge me for that 1749 rs. only for that on that time company provide a scheme with it that if i pay 200 more he will send me a pair of sports shooes. i paid all 1950 rs. in one time by bank. Company has been charge 200 for handling charge to send me it via courier. and for that he ask me 15 working days wait for receiving this promotinal gift. after a long time waiting i have not received any information about that. i called to company and ask about my shooes . the call boy sent a reply via online chat that i will get it after a week again i call there after a week . that time company call boy use rough language and did not sort out my problem . i sent a mail to the gopal verma who is handling this company. i sent a proof of voice recording what he told me . Mr Gopal Verma told me that we have sent the courier but did not sent you any information. that time he gave me the courier company address only with the courier receipt code. i contact the courier company my self about that. the courier company told me that he has no service on the particular area so he send it return to Comparedth. Neither the comparedth inform me nor courier company. I inform again to comparedth about that and sent my new address to send it back rather i have paid 200 rs already. mr gopal verma did not get any response that he read my mail or not after that i tried more time to contact with Mr, gopal verma but he is not receiving my call and not giving any reply my mails here is all 4 no.s to contact with comparedth [protected] [protected], [protected] [protected] but no one responding me. Kindly submit my complaint against comparedth please
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Complaint marked as Resolved 
company neither sending parcel not giving reply. just making fool that on this week we will send you. i am suffering last 70 days
May 21, 2015
Updated by PKMAKHIJA
hello sir, this is prakash makhija from surat. on 15 march i have bought a dish tv connection from comparedth.com company charge me for that 1749 rs. only for that on that time company provide a scheme with it that if i pay 200 more he will send me a pair of sports shooes. i paid all 1950 rs. in one time by bank. Company has been charge 200 for handling charge to send me it via courier. and for that he ask me 15 working days wait for receiving this promotinal gift. after a long time waiting i have not received any information about that. i called to company and ask about my shooes . the call boy sent a reply via online chat that i will get it after a week again i call there after a week . that time company call boy use rough language and did not sort out my problem . i sent a mail to the gopal verma who is handling this company. i sent a proof of voice recording what he told me . Mr Gopal Verma told me that we have sent the courier but did not sent you any information. that time he gave me the courier company address only with the courier receipt code. i contact the courier company my self about that. the courier company told me that he has no service on the particular area so he send it return to Comparedth. Neither the comparedth inform me nor courier company. I inform again to comparedth about that and sent my new address to send it back rather i have paid 200 rs already. mr gopal verma did not get any response that he read my mail or not after that i tried more time to contact with Mr, gopal verma but he is not receiving my call and not giving any reply my mails here is all 4 no.s to contact with comparedth [protected] [protected], [protected] [protected] but no one responding me. Kindly submit my complaint against comparedth please
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Comments

I had ordered Airtel Dth ( 3 Connections) on 06/07/2016 and yet haven't received my order. I tried calling their customer support no. but didn't got any response from there. So I registered complaint on their site twice but still no response. While placing order they call you frequently but once you have done your payment they forget about everything. They don't even bother to give response. I had requested for refund but have not got any response, so writing this comment. (Payment made of Rs. 7000)
M - [protected].

Order Details:
Order ID: CDT[protected]
Order Date/Time:[protected]:57:57
Order Status: Pending
Payment Status: Paid
Txn.ID:
[protected]
Payment ID:
56418097

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