100bestbuy.com — Non-receipt of product after making online payment.
Susushila2011 on Dec 22, 2011
I had ordered for a piece of Kuber Idol for Rs.199/- via online shopping from 100buybest.com vide their confirmation order No.143747 on 29th September 2011 assuring me to deliver the parcel within 7-10 working days. Since I did not receive the parcel till October 10, I had reminded them to which they informed me that the parcel was couriered to me through Aramex Courier. When Courier came to deliver the parcel, he demanded Rs.199/- .Since the payment was already made I refused to pay. I brought this to the notice of 100bestbuy.com and sent them the payment proof also. Since then, I had sent them repeated reminders to which I did not get any reply.
I reproduce below a SMS from my banker, HDFC confirming debit of Rs.199/- on 29th Sept.2011.
"Thank you for using your HDFC bank Credit card ending 5387 for Rs.199/- in Bangalore at AVENUES INDIA PVT. LTD. on 2011-09-29:17:44:53."
I request the authorities of Consumer Complaints Forum to take this complaint with 100bestbuy.com and oblige.
Sushila S Iyengar
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