I won 11.1 gram gold in november 2011 and got a response like I would be getting it in a weeks time. But weeks became month but still I didn't get the product. Initially they didn't responded in one tone, whenever u call them they say that u will get the product in 5 working days. Finally they told me that gold cannot be given through corries and u need to come to bangalore to get the product.
In the mean time for december month I won a hcl tab. But like the earlier case they didn't sent me the product. On calling them they told me that the product is not in stock and will be given in 10 days.
In feb first week I got a call from visa and payment regarding the transactions and the product status. I told them the whole story. They told me to go and get the product immediately. And get in touch with them.
On 8 feb 2011 I informed the companies customer care that I will be coming on 11th asked for there agreement. They told me it will be fine.
On 11th I went to bangalore to my surprise the company is only a single room office called suksh private limited. Where thing work half haphazardly.
They told me that they had no information of my arrival and does not have my product. Finally they aggrieved to give me the gold by 12 pm. They told me that they will not give me hcl tab, the reason was that I won gold and the tab was a mistake on their part. They told me that a person can win only one product. And will not will any more product if he/She is participating in other contest also. Finally at 12 pm they gave me 8gram gold . Not even the promised 11.1 gram gold. The reason was that I didn't inform them(which is not true) in time and at present only 8gram can be get from hell knows how many shops in bangalore.
I ask the question who will pay for 3 gram gold(9 thousand rupees)
what about my hcl tab
what kind of contest policy to they follow
why there is no response when I sent email to 100 best buy service, info, track, contest mail addresses