100Bestbuy.com — Product return but no replacement or money return

Address:

Bangalore, Karnataka

I had paid Rs.199 by my credit card through 100bestbuy.com website for a lucky draw of a Samsumg LED TV almost December 2011. After month of my payment I had received a call from that organization ( a Lady) that I had been selected for Shuffle IPOD with 8 GB Memory card and a Reebok Watch at a discount rate. For that I have to pay another Rs.1064.00 to get this product which would be collected cash on delivery. I agreed her proposal and told her to send the product.

After 7 days the product was received at my home and Rs.1164 was paid in cash at that time to delivery man as it was cash on delivery.
But when I received the product I found that the IPOD was not Shuffle made and the memory card with 2 GB. Beside that, the quality of the product is so cheap that it is not usable and not up to their promise.

As per advertise at their website I immedietly return the product to their below mention address :
To,
The Manager,
100bestbuy.com
C/O Suksh Technology pvt Ltd,
Salarpuria Hallmark,
15/[protected]@16, 4th floor,
Kadubeesanahalli, Outer Ring Road,
Bangalore - 560087, INDIA.

The product got return and they received on 07.02.2012 (I have POD) by Mr. Hussain.
After that I have mailed severaly to their email address, everytime they replied me that they were discussing the matter with their senior official. but no solid response was given. Even I talked to them over phone severaly and they reply that within two days my credit point would be credited to my account. But I have notice their is no profile in my name at 100best buy site. Probably it has been deleted.

Now, I have nothing to do as I return the product and also paid ythe money. They cheated me like anything.

Please help me to recover my money.

Subhabrata Chakraborty
150., B.B. Street , Bhadrakali, Hooghly.
Pin-712232
Mobile No.[protected].