100Bestbuy.com — Wrong order and no replacement

Address:

New Delhi, Delhi

I had ordered for a Ralph Lauren T-shirt from 100bestbuy.com as below:
Product Name : RALPH LAUREN (RL POLO) Blue T-shirt with White logo
Order No : 5914620

The site sent me wrong colour T-shirt (Sky blue T-shirt with brown Logo) and also it is expected to be duplicate.
When I complaint about it to Customer care (most unprofessional people) - Mr. Raj singh Sikarwar told me that their site dont have any replacement policy and he was not ready to provide me complaint number. When I threatened him to complain in Consumer forum, he said he will send me the right T-shirt soon. But, even after waiting for 15-20 days I did not get my T-shirt.
Never ever buy from this site, there are many professional E-commerce websites with fool proof customer care and replecement policy.

WORST E-COMMERCE WEBSITE --- should be renamed to 200worstbuy.com

regards,
Rajat, Delhi