[Resolved]  India Today Book Club — www.bookstoday.in/promos..htm does not exist

I had placed an order for 12CDS of Encyclopedia Britannica & Discover, which promised Free Reebok Tracksuit & and a holiday voucher/coupon for 3days/2nights stay with veg meals for a couple for Rs.2499/- (incl. Rs.500/-) handling charges on Jan., 17th 2009. I have received the 12CDS and Reebok Tracksuit but not the holiday voucher as mentioned. Instead the Invoice mentions that to claim the free holiday voucher gift we have to log on to www.bookstoday.in/promos.htm within 60days of the invoice date but to my surprise the said site does not exist. When the remittance was already credited to India Today Book Club, why the Holiday Voucher was not send alongwith the CD & Tracksuit. In this scenario, if you are not able to log on to the site, one is sure to loose the holiday voucher. This simply seems to be an eyewash. There are already 637 complaints against this company. Has the company ever thought how this in turn going to affect the reputation of the company? It's one kind of cheating.

You are requested to look into the matter on priority basis, otherwise the matter will be put forward to Consumer Forum, media coverage and definately it's going to affect the reputation.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

India Today Book Club — information n cancelling of order which was not placed

i don't know who has placed order with no.0GA[protected] by my name which i came 2 know sms es send by u.even i got information abot it's delievery on my mail by u on 25/11/08 with no.395322.i want 2 know how the order has been placed on my name n what it contains n how 2 cancel it 2.hope u will co-operate for the same this time as i have send u sms es n mail before.hoping 4 ur early reply.Regards arti patil.
I am very much frustrated . I could not open the site as intimated to me by India Today Book Club. I am unable to claim my gift.
If I do receive the gift assured by India Today, I will have no other option than to go to consumer court. My details are stated below
Books
Invoice No ORA[protected]
Invoice date 9.9.08
Order No OGA[protected]
Order date 6.9.08
Membership No ITBC08380895
Unique No [protected]A[protected]
Consignment No 302667
Invoice amount 574.00
Login ID 1620895

CDS
Invoice No ORA[protected]
Invoice date 27.9.08
Order No ITBC08380895
Order date 25.9.08
Membership No ITBC08380895
Unique No [protected]AO80254458
Consignment No 536568
Invoice amount 699.00
Login ID 1620895

Kindly do the needful
Somen dey

living media india ltd — Site does not exist

Bought SAAZ PACK wide.

Invoice No:ORA[protected] .
Date:25/10/2008.
Order No:oGA[protected].
Order Date:06/11/2008.

Unique No:97509602A[protected].
ITBC No:ITBC08505096
INDIA TODAY BOOK CLUB HAVE NOW STARTED CHEATING CONSUMERS. THEY ENTICE THE CONSUMERS TO BUY THEIR PRODUCTS BY OFFERING ATTRACTIVE FREE GIFTS AND THEN THE FREE GIFTS ARE NEVER SENT. WE SHOULD FIND A WAY TO BRING THEM TO BOOK.

20 Nos. CD's — Not getting the free gift Voucher

I have purchased 20 CD's on religies. Now I try to log in site given on your paper but could not get through. I contected your A'bad office but they have not given proper response. Appriciate if you can look into the matter and let me know. I am giving you all the detail below;
Name : Narendra G Trivedi
Membership No. ITBC08626071
Order No. OGA[protected]
Invoice no. ORA[protected]
Date : 30th October
Location ID: Aactivity RMailer
Dear Mr.A.Damodar Gupta Your complaint has been resolved on 15/12/2008.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us,

or call us on our customer care No.

[protected]

BRITANNICA DICTIONARY (CD) — free gift from indua today book club

Dear Sir / Madam,
I yet not recieved my free gift . My identification is as follow

1- unique no.[protected]A[protected]
2- ITBC NO. 08686121
3- INVOICE NO. ORA[protected]

Encyclopedia Britannica — The CDs do not run and free was not received

I ordered the Encyclopedia Britanica. On the offer was a Free Gift of Tupperware Product as well as a voucher of INR 5000.00.
When we received the package, it was without the free gift. We have still not tried the Voucher. The CDs do not run.
I avoid buying anythong online after a very experience. However, due to 'India Today' name, I was trapped.

May I get my money back.

India Today Book Club — offer ahas expired

Reference Invoice number ORA[protected]
Order No OGA[protected]
Unique No[protected]A[protected]
with reference to the above I would like to state that I had paid Rs 574/- against the above referred invoice.

As per your commitment to send free addidas bag voucher and holiday voucher, I am yet to receive the same.bcoz the sight is not opening

Will you please look into the matter and ensure that the consignment reaches me at the earliest

Thanking you

Sincerely yours

sanjay muna

Free Gifts for Encyclopedia order — Fraud in sending free gifts

i had booked my order with ITBC for encyclopedia and i was delivered a month after the order and repeated followups. the free gifts have not been issued. i had tried several times and failed to log in the wed address they give.. over phone they say the unique no. is activated but i am not able to get my gifts.

the response of people over phone is also irresponsible and they dont care coz we hav already paid for their product... they are happy in cheating us right royally.

BEWARE OF INDIA TODAY BOOK CLUB before booking any orders.

I STRONGLY RECOMMEND THAT KEEP AWAY FROM ITBC AND THEIR PROMOS... all cheating and fruad.

BEWARE... BEWARE... OF INDIA TODAY BOOK CLUB...BEWARE

indiatodaybookclub — amount credited in club's a/c but books not sent by them

I am attaching the letter which I several times sent to india today book club but no response fom them!:


Mr S Prasannarajan
India Today Book Club
Sir:
This email is about how irresponsibly your Book Club staff namely Himmatwalia, Wasim, Pooja, Priya, & Tabrez Alam atttend to the customers/ subscribers.
On 12-11-08 I sent one Axis Bank cheque number 028346 for Rs714/- towards the renewal of Books Today Magazine (Rs299/-) and one book Hot, Glatte Crowded by Thomas Friedman.
After 15 days or so I telephoned[protected] your office. One Himmatwalia or so handled the phone and asked me to hold on for status of the order. For about 20 minutes or so I held on. This Walia didn't turn up and only the music ringtone was on. I again tried at 4 p.m. or so. In place of this Walia the music tone was there.
I again tried on 10-12-08 or so. One Wasim attended. He told the cheque is there in the office, due to absence of attending person the order could not be processed. I asked him about the date of order. The cheque was credited to you account on 13-12-08.
On 22.12.08, I had talked with on Priya. She told the order is about to be processed and would reach in 8 days or so.
Today (06.01.09) I again telephoned you office. Two members attended. First one Pooja attended. Asked me about the title of order and the cheque etc. etc. Then one Tabrej Alam attended. I was told it would take 15 days to process the order. I asked both to get me to some senior. NO REPLY AND STARTED MUSIC TONE.
Sir, if such irresponsible persons are there in your office to deal with old/ new customer, your Book Club is doomed. Sould you trace my purchase record, books worth more than 25000/- have been purchased.
I'm India Today subscriber since 1978 or so.
I repeat my order: 1. Hot Flat & Crowded. 2. The free gift titled AWAKENING THE MIND BY DALAI LAMA.
I hope your office is staffed by more responsible customer friendly persons and not the above-named one.
I BOOKED BY 20CDS SACRED MOMENTS COLLECTION IN OCTOBER, 08 AND I RECEIVED MY PACK ON 13/1/09 AFTER LOTS OF REMINDER AND PERSUATION. IHAVE STILL NOT RECEIVED MY FREE GIFT - FREE DIAMOND JEWELLERY VOUCHER WORTH RS 5000.00 AND HOLIDAY PACKAGE FOR 3DAYS/2NIGHT DELUX HOLIDAY VOUCHER WORTH RS.5000.00. PLEASE ADVISE BY WHEN I WILL GET MY FREE GIFT.

HARISH OZA
iam not recieved gift holiday air ticket with 7 dvd set rs2571/- at till date 04/02/2009 my member no is ithco9832526 my email is [protected]@yaho.com. my contact no is [protected] plesae send my free holiday ticket
this seem to be a criminal when we talk about India Today Book Club. I placed an order of 3 cd's in july and received in just a week time but the shocking is that inspite of number of reminders till date i've not received the free gifts of 3days 2 nights trip in more than 7 months.
i've lost complete faith from this company. they are crimrnals.

India Today Book Club — order not recieved inspite of payment in the month october 2008

sir.
i had placed an order for your item no s2442to s2449 a pack of 16 cds and had made the payment of Rs 2598.96for the same . this order was returned un delivered, and had recieved a email to this effect on 5 Dec 2008 from you and assured me that this order would be again re dispatched to me in few days with a free gift for the month of December 2008 and had also been entitled to the free gift for the month of January2009 if any i had also orderred apair of reebok shoes with the order
my Reispatched invoice dated[protected]is INTERNET/ ORA[protected]
KINDLY CONFIRM WHEN WOULD I GET MY ORDER
THANKS
RAKWSH JAIN

Individual / SACRED MOMENTS Music Album( 20 Cds Pack) — No response/ not received yet fully paid for "Sacred Moments " CDs Pack Music Album

I have not yet recieved my "Sacred Momments" 20 Cds pack Valued Rs. 2000/- (Paid full amount Rs.2000/- via Punjab National Bank, Anushakti nagar Branch, Mumbai, crossed Account Payee - Cheque No-354838 dated-20/09/08 Which was withdrawn from PNB on 04/11/08 & money has been debited. on 14/11/08 I was informed through SMS that my order has been processed & will be delivered shortly. Till now I have not recieved it or any communication regarding my order. I request you to respond immediately or give my full refund. If my complaint is not addressed will mean serious breach of trust & faith posed in ur esteemed company as I am writing to u as the same person whose Name u selected and printed on the Booktoday cover page without my consent either in written/oral form

Dr. MANI SHANKER NAGAR
NAVI MUMBAI
I have so many time remind for despatch of my free gifts but no response was received.
When you operate any scheme for customer, it is your duty to despatch whatever scheme or any gift article. Why customer should remind all the way, he might have some more priority work than running after scheme items,
Please look into the matter and arrange to despatch all scheme to your values customer, otherwise if any one move to consumer court for justice it will not be good for the organisation.
MY ITBC membership no is ITBC 08598526.
MY TWO NO OF HOLIDAY PACKAGE TICKET AND ONE ADIDAS SHOE ( 499/-) WHICH PAYMENT HAS ALREADY MADE IN NOV. 08 (CH . NO 843981 DT 07 NOV.08 BANK OF RAJASTHAN DELHI ) AND A ADIDAS BAG AGAINST DESPATCH OF SCRAPE MUSIC CD.
PLEASE LOOK INTO THE MATTER AND DESPATCH THE REMAINING ITEMS IMMEDIATELY.
THANKS

20 CDs pack including holiday voucher + jewellery voucher + reebok shoes — still not received.

hello,
I am Nafis.I chose to buy 20 Cds pack offer, this offer includes Holiday voucher+Reebok shoes+jewellery voucher of Rs.5000 and i had to pay Rs.2249 on delevery. I recieved 4 calls from india today book club that my order has been sent. i think there is a fraud in it and now even if the parcel reaches me i am not going to recieve it.
Thank You.
I BOOKED 16 CDS OF SUR SAAZ AUR TAAL COLLECTION ON 30-JAN-09 AND I RECEIVED MY PACK ON 12/1/09 AFTER LOTS OF REMINDER AND PERSUATION. I HAVE NOT RECEIVE MY FREE GIFT.MY ORDER NO IS OGA[protected].AND INVOICE NO.ORA[protected].
PLEASE LOOK INTO THE MATTER AND DESPATCH THE REMAINING ITEMS IMMEDIATELY.
THANKS

books — free gift coupon worth Rs.5000/-

My unique No. is 979307 - inv. No.ORAO90001210 DT.30.1.09. Recd. 4 books code: B1593/I1071/S2397/T1745 WITH THE ASSURANCE OF GIFT COUPON WORTH RS. 5000/-

Kindly arrange to send the same immediately.

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