[Resolved]  Hcl Laptop — Service centre

Dear sir/madam,
I bought a HCL laptop from new delhi 2 years ago. now i find my CD writer can not write when i used nero which was provided to me with the laptop.Earlier i never tried to write anything. Whatever, i went to the service centre on[protected] at 203,bajaj house,nehru place,new delhi.They checked it and said CD writter is damaged. So ,it need to be replaced. As a new piece of Cd writter drive was not available with them ,so they asked me to come later after confirmation from Miss Jasbeer.They charged me Rs 500, but did not give me the receipt as the concerned official had already left.After 10 days one of my friend having some knowledge of computers came to me . He checked my system and told me your writer is alright, nero will not work. You try with other software. I tried with XP inbuilt Cd writing system and found everything is fine.
So, my complaint to you is about-
1. Inefficiency of your people.
2. If you receive money ,then give receipt. As i am not at fault, why should i pay for? Coming again to collect it is wastage of both time and petrol.
Please try to increase the knowledge of your people as HCL Laptops are yet to become a consumers 1st choice.
With best wishes,
Chinmoy Roy
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Comments

my laptop mothrboard has also been changed but the hanging problem still occurs
the staff at service centers are unprofessional, doesnt deal with us sincerely, engineers are so low graded that it took them 30 days to sort out what the problem is?

now think how much time they will take to solve it??????????
Hallo sir...
Due to some virus attack, My HCL laptop not running properly...Can u tell me the service centre address of HCL in Chennai...My warranty period is there ...plz quick response...
i have hcl laptop.i had purchased it 18month before.it has 1.5gb of ram.80gb of hd.two weeks before blue tooth of my laptop has stopped working .when i use to start the bluetooth it displayes the massage that blue tooth has not started.after one week of that prolem, my laptop just works on ac(battery is not getting charged).after two days, sound of my laptop gets problem and plays a abnormal sound inbetween the play.my system also works very slowely after that problem.starting of laptop takes more time than before.after that i installed a better antivirus.who dected a trogen virus, which i have deleted from my pc .but whole the problem still presists..please help me in detail

HCL — regarding hcl laptop

sir i purchase a hcl laptop last march, i create more problem in my laptop i contact hcl costumer care but no any solve my problem and not give me service center no all told me no any service center in delhi you contact nodia service center.

please i request send me HCL in delhi service center contact information

thanking you
suresh kumar mishra
[protected]
Dear Sir/madam,

Currently I am having laptopn with 256 MB RAM and 80 GB Hard Disc. Now I want to go for 1GB or 2GB. Kindle give me the contact details for the same.

Thank You
I've HCL laptop from last 4 yrs i'm using it. it was working good
but last week i format the window xp and after that i found my CD-ROM isn't working and not showing in MY COMPUTER also.
MY CD-ROM number is: TS-L462C/TMFE 6RHYC28125 F/W=TS01 OR TS01, H/W:B, VER. C, DECEMBER 2005..PLEASE HELP ME TO SOLVE THIS PROBLEM. I CANT OPERATE ANY KIND OF CD/DEV IN IT EVEN CANT INSTALL NEW WINDOW.
I have purchase a hcl ezee bee branded desctop from nextabit mayur vahar phase -1 delhi-91, my computer is now creating problems it comes slow down slowely.i think there is a virus rside the system.
my laptop's CD Drive has destroyed within warranty period. as my knowledge many of the laptops has destroyed their CD Drive only. try to improve your quality of product
HCL service is too poor
DEAR SIR,
I HAD PROBLEM WITH MY LAPTOP, AS IT HAS SCREEN DISPLAY PROBLEM.
I had purchased HCL laptop model no 2817 only two days ago from Systech computer sales & services, Pune, Maharashtra.
I am facing problem with my touchpad. It is not responding for single& double click.
Kindly help me either by mail or send me details to do it good
Dear

Madam/Sir

I have H C L Laptop Ram 230

I want to update ram 1 gb

plz tel me price and adress of hcl service centre in mumbai

pls do need full thanks


khalique shaikh
Kindly send me the address of service centres in south delhi, near by deffence colony. Any help would be appreciated.

thanks
I NEED HCL P19 PDC NOTEBOOK DRIVERS PLZ SEND ALL DRIVERS FOR HCL P19 DRIVERS
my hcl laptop has problem in booting. only when i press f1 it start booting otherwise it shows a message of CMOS battery low. previously it was not like this. i bought this laptop in november, 2007. my office is at mount road, chennai. Contact no. is [protected].
I am Rajitha I have problem in my hcl laptop.now i am in Thane, my laptop in warranty period, please send me the servicing center adress of hcl to my mail id.

I am waiting for yours valuable reply.


Thanks,
Rajitha Reddy
Dear sir/Mam

I bought DESKTOP dt.31.12.2008 HCL Made at that date i got a message form the delaer that hcl is providing some offers and the goods will b edelivered directly to to me we hav eto pay just Rs.1799 and i will get the bonus gifts but 20 days already spend but where is our gift i don't know so i request to you that please deliver the goods to me because i have already paid the amount.

Thanks

Sanjeev Kumar
my laptop is of Toshiba. The screen has got a crack on it and so does not give the display any more.. i would like to know the cost of replacing the screen.Also, there is a problem with 2 or 3 chips. I would like to know d nearest HCL service centre in South India... I m mailing from Mangalore.

sincerly,
Vandana
i purchased my laptop from hcl digilife from jamshedpur, jharkhand and within 1year its DVD writer was damaged when i took the laptop to the service centre they told me that it would cost me Rs1500 for replacement & they also told me to get my laptop formatted from them as the windows xp which was installed in it was corrupted so they did the formatting work replaced my DVD writer nd finally told me tat the driver cd which was given with the laptop is corrupted nd nothing can be installed from the cd.after taking Rs2300 from me they are saying that 1ear free service is over and i[censored] eant to have any service from them u have to pay.Sir i kindly request you to please mail me or call me and let me know the site from where i can download the drivers my laptop model number is P21 PDC.my mobile no.is-:[protected]/[protected].pls respond swiftly!
hi,
this is amrita chowdhury, i bought a laptop from kolkata westbengal in the month of may 2008, it's been working fine since january 2009 after which i started facing a problem with flickering display.so i took it to one of the HCL service centers in chennai, as i was posted to chennai for work, the address of the concern is chennei-digicare, shop no-5, arti chambers 189, anna salai chennai-600002.They told me that its a problem with LCD display and the LCD cable and its need to be replaced.Now they have been harassing me for this simple issue.they didnot even call me back and when i call them they say that they are yet to receive the LCD chord and the display and now its been 20 days.i don't know what to do i triend calling the service center which is there in my warranty brochure and its not receiving the call.i am a working lady and i need my laptop to be fixed as soon as possible.plz help me with this its not that the hcl laptops are bad but the services are yet to be improved.

if you have any nunber to contact any person who can repair my in warranty laptop plz do tell me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HCL Laptop
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    156
    Pending
    0
    Resolved
    99
    HCL Laptop Phone
    1-860-1800425
    HCL Laptop Address
    D-233,Sector-63, Noida, Uttar Pradesh, India - 201301
    View all HCL Laptop contact information