[Resolved]  Onida Air Conditioner — Brand New AC giving huge problems, was not installed properly and also now no one is addressing to service and correct my brand new AC

onida 1.5 tone spilt a/c — fault in compressor

i have bought 1.5 tone split ac from snehanjali andheri west dated 23/04/2007 bill no 200462 thogh my ac is not workin i have complaun this but they demand me services charge rs 350 and 2200 rs for gas so it is fare so pls registerd my complains thanks rishika mihani resi 40032063

onida 1 ton split air conditioner — not achieving displayed temperature

Even though I unnecessarily got the AC gas recharged, the room temperature never matches the temp displayed on the front panel of the AC.
The supplier takes no action on my complaints.
Who shall I talk to-I am located in Nashik Maharashtra.

Is there no way I can trace the progress /status of my complaint about my poor quality 1 ton onida split AC?

i bought a Onida 1.5 ton window ac before one year model no WG18 from Hazrat vision vikas marg. i visitt many distributers all told me that Onida AC's are not good you should choose Blue star or Carries but i ignore all the comments and purchase a Onida AC. the cooling was good is first month of starting from purchase date after that cooling down day by day i call to Onida customer care then three persons came to my hone and take my unit to service centre thel told me that there is no problem in my AC but i am facing same problem from earlier. now delhi temp is 46 degree and my AC can cool my 10 x 12 room else another brand like Blue star, voltas or Carrier 0.8 tan AC is enought. I suggest everyone to not purchase any Onida AC in Future. i have also cheated by Onida because i believe on this Indian company. Please suggest me should i go for consumer court.


Rajeev Kumar

Dear sir,
I purchese the 1.5 ton a/c window in 2008 after three days of the date of purchese the a/c is not working properly when they reinstall the a/c there is a little bit noise but now this time there is too much noise in the a/c my family is not sleep properly after lot of complaints there is no reponce from your local servise center. pls find out my probleme and solve it as soon as possible.

My Address:-
OLD GINANI BAGAWANO KA MOHALLA
BIKANER 334001
RAJASTHAN
MOBILE NO ;- [protected]

sir

your service is very poor.i hv lots of problem with your ac.your seviceman behaviour is very rude..

I am a resident of Jodhpur Rajasthan. My ph.[protected]

The after sales service is very very poor. I bought a Split A/c (1.5 T) just in April 2008 and water drips inside the room. When called on the service personnel, they first of all do not attend to our calls. On the other hand, if they land on our call, they charge for the service and it is really surprising how could they charge when it is under WARRANTY. I now feel that ONIDA products are not worthy going in for. SAMSUNG products are the best and after sales service is excellent...ONIDA is a very poor company

I am a resident of E. Tambaram, Chennai. I bought a new Onida 1.5 Ton split A/C on 28th of June 2009. I am suprised to see the manufacturing date of that unit is February 2008. After two days of calling two people from Onida service center came to install the unit and asked Rs 1100/- as installation charges which we agreed to give. While installing he said water hose is missing and asked me to pay Rs 75 for that, i bargained and he agreed for Rs 50/- he installed. After installation they asked for xerox of the bill. Because it already became 8pm he said he will take the bill and said he will be coming tommorrow that side so he will return the bill. Till today 11th July he did not returned the bill. He gave two contact numbers [protected] and[protected]. I am continiously calling and they are telling tommorrow they will bring. But still that tommorrow doesent come. Today I called them they said if you need the bill you come to the office and take. He said that office is above ICICI bank in Selayur on Valechery Road. I asked him when taking the bill you said you will come home return it next day, but he said i dont know i[censored] want you come. That is the status of the service of Onida. and also that water used to leak from the a/c but i called them but response from the service guys. Now automatically leaking stopped. But service of Onida is very very very BAD.

Very Worst service by Onida a/c servicing people. No response for calls. Doesnt maintain decency.
Even if anybody gives me Onida a/c freely i will not take it.

ac gives different sounds .cooling is not perfect

very wrost

i bought onida split ac model sz18grl2 serial no[protected] from spencers mall vadodara, date 28/4/2008
only once at the time of installation onida representative from vadodara service centre phone no[protected] came to our house. Free service not done yet, we called up above quoated phone no for cmplaint of ac service but they did not gave us any complaint no and did not came to our house . after that we have complained again on 24 june 2009 again they had not given complain no. nor service ..again we called on 22 july 2009 but there was no response.. we have talked to them on phone for atleast 20 minutes then they gave us complain no. 3446. now they are saying that your free service is completed on 28/4 2009 now u have to pay for service .

After giving somany complaints Now I'm going to destroye my new 1 month old ac stupid xxxxxxxx xxxxxx xxxxxxx onida ac makers and service ppls no responce not picking my call and not responding

I also join the list of poor ONIda AC buyers list I have purchased one ONIDA ton AC split during May 2007. Since being senior citizens we have sparingly used the machine. The rotine cleaning etc was done regularly BUt during June 2009 sudeenly the coolness was not maintained. We called in the service people in this case ADONIS electronics limited and they came callinf after five days of my complaint and verifying the machine they told me that the condenser is not working and i asked them to replace it. but they have taken their own time and when enquired the incharge told me that they have to get the spare parts from Bombay and since audit was going on they could not send it and fix it. atlast they have replaced the condenser on 17th of July 2009.
Unfortunately the ac stopped functioning within few days. Again i lodged a complaint with the above fiim on 23.7. 09/ After few days the mechabic who ateended the repair informed that that the motor is not rotating and hence has to be replaced. Tilltoday it has not been replaced with the result that we have been denied the usage of air conditioner of the famous and most advertised company Every alternate dauy i used to call the incharge and he informs that the spare has to come from Bombay. Even today i received the same reply. It is really surprising that all spare parts have to come from Bombay . My question is to why these people should not stock all these items in Chennai where I hope they would have sold around 3 to 4 lakhsACs. Will some responsible person may take some action to stock these items here and help the consumers to enjoy the machine to its full capacity. I agree with others that heere after iwill advise every body not to go in for these ONIDA products.

Can somebody just replay to my doubt about the Onida window a/c.
There was this red light appearing all the time. Does anyone know what it is meant?

dear sir i am not happy your product supplyer this ac give me program acc lakshay so ac not genret cooling so please inform your service deport cheked in warranty preiod...krishana cement agency kaimganj (dis) farrukhabad mo [protected]

I had bought a 1.5 ton ONIDA Split AC from Dee Kay Agcenies, Ghumar Mandi, Ludhiana,
i have do the complaint at your service cenrte Model Town Ludhiana regd. leakse in comprassor pipe & a.c do't cooling . My Complaint No.0759 dated 10.08.2009. Your persome has come & do something
but leakse & cooling proble stil as it is. I have so many tinme try the mobile number of your service centre inchagre Mr. Sandeep [protected] but he has not attaned my phone.
please take the stik action aganst mr. Sandeep, Ludhiana Mobile No. [protected] & sole my

a.c proble as early as possible

Thanking you

Shiv k Sharma

[protected]

SIR

I AM AN AIR WARRIOR (RETD) OF INDIAN AIR FORCE, NOW I COULD SEE THERE ARE SOME COMPANIES, THEY ARE MALPRACTISING OUR SIMPLECITY, ON 22/ 03 /2009.I PURCHESED A 28 LITTERS ONIDA MICROWAVE OVEN CASH MOMO ..T20/15872 FROM KOLKATA PANTALOON /INDIA LTD.
ALSO GIVEN COMPLAIN TO ONIDA, KOLKATA BR... SERVICE CENTRE ( COMPLAIN NO ...01227 DATED 10/ 08 /2009.).
NOW I FEEL THAT MY HARD EARN MONEY GONE INTO DITCH..
IS THERE ANY LOW AVAILABLE, SO THAT, THIS KIND DID CAN BE PUNISHED IN OUR COUNTRY.
PLE HELP ME OUT

Onida split air conditioner — No service is done till today. Even demo is not given

I purchased a new split AC from your dealer, J K Enterprises, Dombivli East on 2nd May 2009 and inspite of repeated requests, nobody turned up for a demo. Even after more than 3 months, i am not aware of the full functions. Also now since more than 3 months have passed the unit need to be serviced because cooling is comparatively low. My contact details:

V. S. Mohanachandran
B-004, Someshwar Park CHS Ltd.
RH-1/1, M.I.D.C.,
Dombivli East
Dist. Thane
phone:[protected]
Mobile: [protected]

from the above comments they should send complaint to the consumer forum and send legal notice to the above company through proper and good advocate, for compensation for our money and time and mental agony.