99 labels

2 Reviews

Anu Anne on May 22, 2012

Wrong size product shipped and then they refuse to exchange or return

This complaint is pertaining to the Online Shopping Company called 99 Labels

I had ordered the American diamond imitation bangles under brand SAANVI order number99330789,Size 2'6.... I received 2'4 sized bangles and now they refuse to return or exchange

They have a very bad customer service etiquette. There is a default in every other order they send across. Its either a wrong product or a damaged product, or a different size of the product or a different color. or they show something in the photograph and dont deliver all the things
What a pathetic Company that gives bad customer service experience coupled with a bad product.

Please stop buying from them!! Only then will they know that the customers deserve to be treated right!

1 Comment

Comments

May 25, 2012 by

Team 99

Dear Saanvi,

We are really sorry to hear such feedback.
The issue has been forwarded to the concern team.
Would request you to kindly reply to the mail sent to you by our team.
Your cooperation will help us to resolve the issue faster.

You can also call / mail us on 1800 103 1199 /carecell@99labels.com for quick assitance.

Regards,
Team 99