[Resolved]  Abn Amro — Using abusive language

I have a credit card account with ABN AMRO, I got a call from [protected] and the agent asked for the payment, said him will make the payment with in 2 days, but he was not aggering.The agent on call was abusive(Such as Bhosdike ECT.....),Informed him to be professional but he started thretning, so disconnected the call, although the payment is already been done. And ABNAMRO is not taking any action,infact they are not ready to accept that the agent have used any abusive language, so said them to go through recorded call and call me back, but after that there is no responce.