[Resolved]  Abt Maruti — Improper Services and failed to deliver the Vehicle in time

I, left my Mauti Omni Car, which was met with fire accident on 31.08.2008 night 10.45pm near N.S.K. Nagar and it was towed to nearest ABT Maruti Service Station at Arumbakkam . It has been insured under United India Insurance Co.Ltd. After the surveyor inspection the estimate cost was given by ABT Maruti Service Centre, Arumbakkam was 75, 000/- approximately. I paid an advance amount of Rs.10, 000/- on 21.11.2008. But till today, the vehicle is not servied properly. The total bill amount with tax is 81, 000/- They informed me over phone that my car is ready for delivery on 26.12.2008. But today i called the service centre and checked with them whether i can take my car . They said yes. But to my surprise and was shocked to see that the car was not ready for delivery, only spares have been changed, but it has not been properly cleaned and aligned. I was totally upset. They say that they will deliver the vehicle within 1/2 an hour. but when they pored the petrol for Rs. 500/- in the morning, and when I saw the tank it was clean and empty.

I thought ABT are very good for their service, but very worst and totally useless service they do. The people working there are not dedicated to their work.

I told them that i will pay only half the amount, and i will go to the consumer court for not giving my vehicle in time as mentioned by them.
This made me too much of stress, waste of time and energy and loss in my business, being an LIC Agent, I was not able to meet my new clients.
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Aug 14, 2020
Complaint marked as Resolved 
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I had booked a Swift Dzire vehicle on 21st mar 09, and the booking was handled by Ms.Anbu mozhi, phone no.[protected]. I was told the delivery might take a couple of months. Since it's more than 1.5 months time from the date of booking I had tried calling her for taking an update. To my surprise I am dissapointed to advise you that there is no response from Ms.Anbumozhi and I had received a call today from a ABT official, (did not disclose the name) saying the delivery might even take 6 months. I want to take up this strongly with Maruti suzuki for wrong comittments made to me and the indifferent attitude shown by ABT Maruti. I have some information from my friends that certain bookings done after my bookings were provided delivery which I consider is out of turn and this is against the statement made by ABT.
I think most of the maruti dealers are using the swift dzire demand and dodging the customers, even a reputed dealer like Abt does this is shamefull.There is problem with the all the dealers, if maruti is not going to check this sort of things then this matter must be treated seriously.
I had booked a Wagon R DUO Passion Red vehicle on 17th Dec 09 from the show room at Egmore. I was told by the sales staff there in particular Mr Karthikeyan the team leader dealing with sale of cars to CSD customersthat the car was on its way and that it would take a couple of days to reach.It is more than 15 days since that they are yet to deliver the vehicle.Every time I callup to i get a vague answer that it is on the way and that they would intimate me as soon as it arrives.
I have been getting calls from Maruti Suzuki Delhi asking me to send a feed back Regaring the vehical that I am yet to receive.This is testing my patience but how long do I wait ?.
DEPLORABLE SERVICE-evenbefore getting actual delivery of ldi dezire ABT karaikudi wants full payment!Alresdy 5 months waiting !well the car goes obslete.All dezire people can go for FORD figo cheaper and elegant>check it now.
I AM V.GAJENDRUDU OWNER OF WAGON R, TN 18A 6619 AND TODAY THE VEHICLE GEAR STRUCED, THERFORE YOU ARE REQUESTED TO MAKE ARRAGMENT FOR THE SAME TO RECTIFY AND VEHICLE AT BELOW ADDRESS ONLY:
V.GAJENDRUDU
NO.55/1.KANNADASAN STREET
NGO NAGAR
PONNERI - 601204
Hello sir,

I am bharath..i am owning maruthi versa..I gave my car for service in maruthi service station in guindy on 28.09.10 and my customer id[protected]..(car no: TN04AB8080)

I gave service and they gave it after three days and even then the complaints was not fully rectified.. we complained them again and they told we will rectify this mistake next time..

now on 29.11.10 i gave for service again on 9.00 am and they told that car will be given after two days only..and the response from them was also not proper. they are not treating the customers properly..

I am bringing this to your knowledge because even after this other customers should not be suffered.. please take action regarding this problem and take necessary actions for this..

Thanking You,

Yours Faihfully,
BHARATH.S
I am B.PRAKASH..i am owning maruthi WAGON R LXi..I gave my car for first service in maruthi service station in Pondicherri and my.(car no: T.N.18 Y 8903) I gave service and they gave it back and even then the complaints was not fully rectified.. we complained them again and they told we will rectify this mistake in second service. Now the clutch is not working and in half way through chennai now the car is breakdown and placed in outskirts of pondicherry on the way to Caddalore -Chennai. Now what can be done to the car. we are in the middle of the road? this is what your service ?. Why the company service is so worst?. we want immediate reply and action to be taken or else replace the car. .Only 22days after the second service and the same CLUTCH plate problem was informed after the first service. CLUTCH toally dead. car not moving. CONTACT IMMEDIATELY-[protected].
I am Krishna Kumar .i am owning maruti EECO.I gave my car for service in maruti service station Guindy and they gave it on the same day but we conveyed that take it for two or three but our problem must have to get resolved and even then the complaints was not fully rectified. We complained them again and they told we will rectify this mistake next time. The response from them was also not proper. they are not treating the customers properly..I am bringing this to your knowledge because even after this other customers should not be suffered.. Please take action regarding this problem and take necessary actions for this..

My issue is that:- If our Vehicle touches 100 Kms Speed, noise came from left side of our back wheel. Again and again we are complaining about this issue but it is on Vein. "NEVER GOT RECTIFIED". Please help on this.

My Contact no:- [protected]

ABT Maruti — replace my left side seat liver maruti ritz

i have gone alot of times to visit abt maruti calicut for replace this live, they they ordered we will inform later, so i have waiting 3 months more now, is it cheating for the entire cusatomers my contact numbers [protected], [protected] vehicle number KL 57 G 5414 RITZ VDI EMAIL [protected]@gmail.com

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