[Resolved]  Accel Frontline - Chennai - Sony Erricson — HORRIBLE SERVICE AND FRAUDS @ ACCEL FRONTLINE CHENNAI

The same company also has service centers in gujarat which are similar to your case. All they know to do is software upgrade... that too does not work properly. Take there for any problem their only solution is software upgrade...

My pen drive status about know

My pen drive is status about know

I do agree you. The people (working) over there are not responding well. The 2 lines are always busy. I'm residing in the outer city which is very long. So i wanna confirm b'fore going to the service center. My complaints given to them were very clear but they have entered the same in a ridiculous way. I couldn't even understand what they have entered as complaints for there future reference. It is so bad and has to prosecuted.

I also had the same kind of experience in serviceing the Computer motherboard.

i joined for a networking and solaris course, they appointed a faculty who doesn't know anything about the subject, before that they gave lot of comitments ane collected the full course fees. now this mater is in consumer forum and i won the case they gone for apeal.

cheating is their main policy. the people are trained for that only (All Accel Group of companies).

my expectation is to file a case against to that company like me. then only they will learn the lesson.

agree only with point no.5

hi i am SARAVANA KUMAARR from chennai the thing is ACCEL FRONTLINE SERVICES LIMITED is doing many operations such as hard disk, I.T solutions, and they are the worst mobile services in the world in a brand name AUTHORIZED SERVICE DEALERS FOR SONY ERICSSON, VIDEOCON, BOSCH, ASUS, ORION and so on but the thing they are very worst mobile service dealers in world because they didn't care the mobile, no proper handling, fraudulent, unskilled, rude and worst service mobile engineers, damaging the phones, placing the fake components in the mobile, stealing customers mobile parts and components inside the mobile, worst customer response, please cancel the authorization of particular concern because of these companies the name of the other really good authorized service dealers names get spoiled beacause of these fraudulent companies. I have my cash receipt and service bill and i am ready to come to court to produce it if they cancel the authorization and take the necessary action and wholesome amount of money as the compensation amount for the group of peoples who are affected by the mobile service of this particular concern. I gave my mobile SONY ERICSSON K 790i for the navigation key problem but they return my phone as broken case, misplaced screws, scrathed camera and some problems in my mobile as i gave a complaint for navigation key problem in such a pity conditions the customers to that concern are...

Very true. Accel's service is inefficient and they are notoriously rude to their customers. All their service centers hardly pick up their telephones or they keep you on hold forever. Guess this attitude has become the norm in India where customers are stuck under the heel of corporates - thank the judiciary system in India. No wonder, India is a haven for international companies and top indian corporates. The key policy they adhere to is "You can get away with doing anything with the customer".

Same story, for me.

gave an 8 gb pen drive Kingston brand on 23 of jan 2010 for service . Till date i have not yet got a replacement or any kind of communication from the accel frontline...

the portal doesn't have my ticket id...

Don't know what seems the problem...

i have already visited the office at greams road, chennai. 4 times...

well lets see

hope to get it soon.

No one go for Accel Frontline, Chennai. They are cheating all the customer. They ask more money compare to others.In there Employees Also treating the customers very bad.