[Resolved] Ace2Three.com — Payment reversal | |
Hi I have made 2 transactions on 25 & 26th aug 2012 by using my credit card in which only one transaction is successful as per the my credit card statement. Then after I requested ace2theree.com to reverse my transaction to my account . But they requested address proof, pan card and bank statement. I don't know why ace2three.com is asking these details, when I joined as a member they haven't asked any scanned documents. Then also I have sent the all requested details and sent the follow up mails as well. I called so many time and I requested one of the customer care executive sruthi what will be the time line, but each time they are saying 2 weeks. Why it takes so much time when we are purchasing our account is debited immediately but when we are requesting payment reversal it is taking more than a week. If it is a mistake of payment gate way ace2three.com has to take the responsibility to resolve the issue as early as possible. I am the member of ace2three.com with the ID TNRajesh. Finally I want only one thing from ace2tree.com i.e to reverse my successful transaction immediately. Please help me on this............ Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved Feb 17, 2017 Prabuhema's response Not received Rd 400
| |
5 Comments | |
Comments
asdfasdf
Reply
We received requested documents from your end on 18-Sep-2012 and ticket has been raised to concerned department
on the same day with the ticket id:138265. .
once your payment is verified the amount will be reversed to the respective bank account, the maximum time to
verify and transfer the payment is 2 weeks.
Team Ace2three
on the same day with the ticket id:138265. .
once your payment is verified the amount will be reversed to the respective bank account, the maximum time to
verify and transfer the payment is 2 weeks.
Team Ace2three
i purchased real chips for rs 200 on 20.10 2012bank the amount is debited from my s/b account but not credited to ace23 account and today ie..24.10.2012 purchased for rs 500 the amount is debited from bank account and not credited to ace2three account please look into the matter and make arrangement to solve the problem
Ace2Three's reply, Nov 24, 2016
Sir my an.[protected]indian bank pondicherry university branch16.02.2017 7.30pm.Rs400 credited.ace3three. but not received my games Rs 400 .sir kindly help you
Ace2Three Customer Care's response, Mar 22, 2017
Verified Support
48%
Complaints
288
Pending
83
Resolved
115
View all 288 Ace2Three reviews & complaints
1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area, New Delhi, Delhi, India - 110002
View all Ace2Three contact information