Acer Aspire Series Laptop — faulty computer worst service | |||
Acer aspire series laptop model AS3810TZ purchased on 12-4-10, developed fault on monitor when contacted their service centre they damaged the monitor screen while inspecting fault. Since then I have been running pillar to post contacting Acer's mumbai office, their service centre at vashi,new mumbai, Acer's Head office at Bangalore(Mr Sudhin Dev) to resolve my problem, but though more than a month has passed i have received nothing but false assurances whenever I called.The company or its staff or service centre have never ever cared to call and give me feedback on progress of my complaint. My office work is piling up since my computer is faulty, I am totally harassed after buying ACER LAPTOP Was this information helpful? | |||
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Acer — Faulty PC
Sir,I have purchased new desktop PC with Sr.No. AWS23DS[protected]LE from M/S Jain Traders Thane vide their Bill No. 5127 Dt. 19.08.09 amounting Rs.25000/-
from then I have gaon through the following problems
1) It was told that you will get assured gift,but when checked the date was passed.
2) For installation of O.S. I have paid separately.
3) Then there was the problem of Display & CD ROM for which I called your service centre with case ID's[protected]
[protected]
4) Then there was the problem of CD ROM & O.S. because when I shut down PC it was automatically getting ON. I had gaon for new case ID[protected].
5) He checked but asked for installation of O.S. again for which I have paid separately and your mechnic told the problem with either motherboard or SMPS.
6) Still now the problem Switching On after I shut down PC is nt solved.
So please tell me why shall I suffer, why shall I waste money on Installation of OS & telephone?
Please do the needful.