[Resolved] Acer — Poor service

[Resolved] Acer — Poor service

V verma_anurag from Gurgaon, Haryana

sir, i have registered complaint against screen of my laptop with case id[protected] on 27 june 2011. An engineer visited and told that it need to be changed and it would take one weak to replace it. Now it has been nearly one month but my problem is not sorted out. The service center is saying that they are waiting for the product to arrive. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

vermaraj83

from Chennai, Tamil Nadu

I have logged a complained regarding my screen problem in my laptop on 6th Oct 2010. Every time I called up to Service centre I didn’t got proper response.
Same problem I already faced with Case ID[protected]for Adopter).I am totally disappointed with acer services. My warranty period is also going to complete on 17th Oct 10.
1 month is already going to finish for my warrant period with using defected parts of acer laptop. Can i claim one month extended warranty in this case.

Please share the Email/Contact number to whom I can escalate this case.

Gaya123

from Kovilpatti, Tamil Nadu

I purchased an Acer laptop last year that is on August 2012 but the it has been not even a year twice the product was not working properly it has disturbed all my work. How can I trust and buy the product again I request you to take immediate action on this an solve the problem.

kartik333

from Noida, Uttar Pradesh

regarding manufacturing defect

i m kartikaya, i buy acer aspire in march and its nuts were not properly screw and now its 3 nuts are missing and no response from customer care as well as acer care ...so plz look after it ...