[Resolved]  Acer — DEFECTIVE MOTHERBOARD OF ACER LAPTOP

Address:Gujarat

SIR ,
I HAD PURCHASED ACER LAPTOP NUMBER LX.AXTOC.006LE {WO :37001706} THROUGH MY COLLEGE ....SEMCOM ......VIDHYANANAGR , ANANAD GUJARAT ..SINCE THE DATE OF PURCHASE THIS LAPTOP IS NOT WORKING G PROPERLY AND SEVERAL TIMES IT WAS GIVEN FOR REPAIR TO YOUR AUTHORIZED SERVICE CENTER THAT IS EL ECON INFORMATION TECHNOLOGY LIMITED AND LASTLY ON 19.7.2010 AGAINST JOB CARD NUMBER 1481 WHILE GIVING THIS LAPTOP IT IS INFORMED BY ENGINEER NAME MR. RAJESH SHARMA ..THAT .,...MOTHER BOARD OF THE LAPTOP IS NOT WORKING PROPERLY , THE SAME NEEDS TO BE REPLACED . IN THIS CONNECTION IT IS REEGRETD TO MENTION THAT TILL DATE Y LAPTOP HAS NOT BEEN DELIVERED TO ME AFTER REPLACING THE MOTHER BOARD . I WOULD L;IKE TO MENTION HERE THAT MY LAPTOP IS STILL IN WARRANTY PERIOD AND I HAVE CONTACTED THE SERVICE CENTER IN CHARGE ANAND AND FOR GUJARAT REGION THAT IS AHMDEBAD BUT EVEN EXPIRY OF MORE THAN FORTY DAYS THE LAPTOP HAS NOT BEEN GIVEN TO ME . PLEASE DO NECESSARY ACTION IN THIS..


YOURS FAITHFULLY
KHUSHBU SHARMA
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Aug 13, 2020
Complaint marked as Resolved 
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Acer — Defective Mother Board

I have purchased ACER ASPIRE 5630 From Spain last year. I had warranty for 1 year.

But laptop has got serious mother board problem and it stopped working. I have given it for repair in Acer Mall. But they returned it after one week without any work. Even I made a complaint to Acer and subsequently got a call from Acer saying that this series is not launched in India and they will search for motherboard. After that, they did not conatcted for any updates.

I can say this company Acer is not a reliable and technical staff at least in Pune is worst.

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