[Resolved]  Adidas / Women Sweater — vendor not exchanging

My family member brought Women Sweater for my Birthday.

I wear Small Size of All the brands - Nike, Reebok etc and so they got Small ASIAN Size for me in Adidas too.

But, unfortunately when I tried the sweater, I could see that the length of the Small size sweater is extremely short if we compare with other sports brand or other international brand in the market.

My Family members being confident of the size of the sweater, tore away the labels attached before gifting the same to me but due to extremely small length of the sweater, I was in a need to change the size and get bigger size where in atleast length is fine.

But, when we went to the shopkeeper, he refused to change the sweater because the labels were not there with us. We tried to convince him but he was like very annoying. I regularly buy Nike , reebok sportswear in the market and it was first time I got Adidas stuff as a gift and unfortunately got a very bad experience while trying adidas stuff as well when trying to get the same changed.

Please help me out as I would really like to get the stuff changed but do not know how to go about it as I dont have the label with me though I can give the credit card statement for the transaction being made.

I got the sweaters from Sector -17, Adidas shop in Chandigarh

When I tried to give my complaint on Adidas email address which are [protected]@adidas.com, [protected]@adidas.co.in, it gave me delivery failure reply so came to this site for filing my complaint and getting suggestions
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Aug 14, 2020
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