[Resolved]  Advaith Hyundai — Santro car Engine failure

Address:

Bangalore, Karnataka

Hi,

My car reguistration number: WB02R664.
I had given my car for service to Advaith Hyundai JP Nagar Bangalore as it had some problem in pick up second gear..the car stalled in second gear sometimes.
I took the car to Advaith Hyundai JP nagar branch. They inspected and told me that the engine work was done outside locally ( I bought a used car from a used car seller which had 42000 Km on it from Kolkata West Bengal 2004 model).
So I told them you change everything you feel that requires a change. They inspected and then said the crankshaft and a lot other engine parts needed a replacement. I accepted to that and later they gave me a bill of 45000. I payed that amount happily as i thought that the car problem is solved.However, it was just the beginning of more problem..There was vibration in car,idling problem stalling problem just after a 1000 Km after engine work.I went back to them stating the problem and every time they used to tell me its a minor clutch problem and its normal for every car and you need not worry, but i was not happy and after that went atleast 5 times ,serviced 5 times,asked them to check the problem.Each time they charged me and never gave me a satisfied service. I have spent already over 60000 after March 2010.and the problem is still there. Thinking that Advaith is fooling me I went to trident Hyundai .Gave them the car for a day and they inspected and told me that the rocker arm screw was loose and that this should have been checked during engine work and that the work was carelessly done.This may have damaged the internal valve which can be inspected by opening it only.
Trident were willing to do the service but at an unexpecetd cost of 30000 just in case the internal valve and related things beneath the rocker arm is damaged after opening. as once damaged it cant be repaired.--an entire replacement can only be done!! I straight away towed the car to Advaith Hyundai JP nagar spending 800 and asked them to check.they did some lathe work for some rocker arm screw slot.thread had gone they said and charged 700 approx. 2 days I drove and the car started to rattle again.noise,.jerking, uneven idling problem ..vibration,stalling problem..
I have again given teh car to them ..god knows how much billthey will giove me this time..


I want some justice as to why Advaith Hyundai fooled me throughout ..there is a warranty of 6 months after engine replacement and they wanted to just fool me off those 6 months by saying that the car has no problem..thanks to trident that they opened my eyes.

I want to have some justice ..if anyone know what needs to be done please advise.