[Resolved]  Agarwal Packers & Movers — Very Poor service

Address:

Thane, Maharashtra

Hi,

I had approached to Agarwal Movers and Packers in mid April 2011 for quotation. Mr Ravindra Pandey gave me the quotation and I tentatively told him May end will be the transfer date. he asked me to confirm 15 days in advance. I called him again mid May to confirm the date as 29th May 2011 but he was on leave and suggested to contact Gautam Rai.

I called gautam Rai and confirmed the date and he said that the packing will be done on the said date. I again foloowed up four times and asked for some kind of confirmation, but again he verbally confirmed.

A day before when I again called up to confirm the time he said that the transfer has not been confirmed, I was really shocked and followe up wit Gautam and Ravindra and somehow they gave a confirmation in the evening that the people will be there at 10.00 AM.

Next day I waited at 10.00 AM but they arrived at 1.00PM, the packing people arrived just with bare minimum material and did not have the wooden cartons for TV and fridge and also special cartons for crockery and delicate items. in the quotation they had billed for the above packing.

I am really surprised at the unprofessionalism and also would request Agaewal Packers & Movers to return the money that they had fraudelently accounted for in the quoation without providing the actual service.

Thanks & Regards,
Sanjog Mishrikotkar